F&I Director

F&I DIRECTOR

Reliable Superstore | Springfield, Missouri

Toyota | Used Cars | Lexus | BMW |

Audi Berkshire Hathaway Automotive

THIS IS NOT A JOB FOR AVERAGE F&I MANAGERS

This is a high-volume, fast-paced, high-responsibility leadership position for a proven F&I professional who knows how to lead from the front, develop people, create accountability, and produce results without compromising integrity or the customer experience. Above all, this leader must demonstrate our culture of taking care of our people and our customers first.

THE OPPORTUNITY

Lead and develop a department of F&I Managers with varying levels of experience and skill while setting a clear standard for performance, accountability, communication, and customer experience. This position works closely with our Controller and Administrative Office and reports directly to the GSM.

WHAT YOU'LL OWN

Lead, coach, develop, and hold accountable a department of F&I Managers

Oversee F&I performance across Toyota, Used Cars, Lexus, BMW & Audi

Oversee sales-manager desking practices, deal structure, and F&I processes

Ensure products and needed coverages are presented transparently and based on customer needs

Manage CITs with urgency and accountability, maintaining our standard that no contract exceeds 10 days in transit

Maintain strong lender relationships, compliance, and funding processes

Protect and improve customer experience, department performance, culture, and profitability

WHAT WE EXPECT

Proven automotive dealership management and F&I leadership experience

A measurable track record of managing people and producing results

Strong knowledge of desking, lenders, compliance, F&I products, deal structure, and profitability

Ability to coach under-performers, develop talent, and challenge top performers

Ability to identify problems quickly, take ownership, and drive solutions

Strong communication, organization, urgency, and follow-through

Comfortable making decisions, having difficult conversations, and holding people accountable

Ability to successfully manage multiple priorities in an extremely fast-paced environment

THE STANDARD

People first. Customers first. Performance matters. Accountability matters.

Customer trust and dealership profitability are not competing goals—both are essential. We are looking for someone who brings leadership, urgency, discipline, integrity, and a proven ability to produce.

If you're ready to take ownership of a high-volume F&I operation, develop great people, and build a department that consistently performs at a high level, apply now.