Sales Executive

company

Shiji is a global technology company dedicated to providing innovative solutions for the hospitality industry, ensuring seamless operations for hoteliers day and night.

Built on the Shiji Platform—the only truly global hotel technology platform—Shiji’s cloud-based portfolio includes Property Management System, Point-of-Sale, guest engagement, distribution, payments, and data intelligence solutions for over 91,000 hotels worldwide, including the largest chains.

With more than 5,000 employees across the world, Shiji is a trusted partner for the world’s leading hoteliers, delivering technology that works as continuously as the industry itself. That’s why the best hotels run on Shiji—day and night. While its primary focus is on hospitality, Shiji also serves select customers in food service, retail, and entertainment in certain regions.

The best hotels run on Shiji—day and night.

role

Job Summary:

The   Sales   Executive will   be responsible for   driving revenue growth by prospecting   and    generating   new business for Shiji   PMS Daylight and   Infrasys  POS solutions within the Mexico market.   This role   focuses on   identifying   and engaging potential customers, building strong   and lasting   relationships, and developing high-quality sales pipelines to   ensure   sustained growth.

What   You’ll   Do:

- Proactively prospect and generate   qualified   new leads through research, outreach (calls, emails, LinkedIn), and networking to build a robust sales pipeline.

- Maintain up-to-date knowledge of Shiji PMS and  POS  solutions to effectively   identify   and engage potential customers through tailored product demonstrations and consultative selling approaches, highlighting their value in meeting customer needs.

- Conduct market research to   identify   target customers, key contacts, and high-potential prospects   within the market, ensuring a strategic focus on opportunities aligned with business goals.

- Assess and   qualify   inbound leads from events, tradeshows, and marketing campaigns to   determine   interest, budget, authority, and business needs, converting them into sales-qualified leads.

- Build and   maintain   strong relationships with   customers and prospects, ensuring   positive   and professional customer experience.

- Manage the entire sales cycle, from   initial   outreach and lead qualification to contract negotiation and closing, ensuring alignment with company policies on pricing and terms.

- Collaborate   with the   Director   of   Business Development to   design   and   implement   strategies and campaigns   that   support the business   objectives   of   Shiji   PMS   and  POS , ensuring alignment with overall sales goals.

- Negotiate contracts, pricing, and terms to close sales deals in alignment with company policies.
- Collaborate with internal teams, including marketing,   product, finance, implementation, and customer support, to   design strategies, support customer needs, and ensure a seamless sales process.

- Monitor industry trends, advancements in hospitality technology, and competitor offerings to   identify   new opportunities and   maintain   a competitive edge.

- Ensure sales targets are consistently met or exceeded through strategic planning and effective execution.

- Represent Shiji at key industry events, trade shows, and client meetings to network, engage with prospects, build relationships, and enhance brand visibility and reputation.

- Provide regular updates and forecasts to the Director of Business Development, highlighting pipeline progress, market insights, and sales performance.

- Maintain   accurate   records of   prospects   and lead contact information in Zoho CRM for effective follow-up and pipeline management.

Minimum   Qualifications   (knowledge, skills, and abilities):

- Bilingual in English and Spanish, with the ability to communicate effectively in both languages.

- Minimum   five   (5) years’ experience in Business Development or Sales   with   the   ability to drive new business in the hospitality technology industry, ideally selling PMS solutions.
- Strong interpersonal skills to build rapport, demonstrate empathy, and gain customer trust in client-facing, hospitality-driven environments.

- Demonstrate a proactive, results- oriented mindset with a consultative   sales   approach.

- Proven ability to drive new business and execute sales strategies, with a strong focus on identifying and engaging both customers and key decision-makers and stakeholders to successfully sell complex hospitality technology solutions.

- Strong written and verbal communication skills, with keen attention to detail and reliable follow-up capabilities

- Experience presenting to “C” level customers .

- Proficient in CRM systems, and Microsoft Office Suite (Word, PowerPoint, Excel).

- Exhibit a customer-centric mindset, consistently   demonstrating   professionalism, strong business acumen, and a commitment to exceptional service.

- Demonstrated ability to manage multiple tools, work independently, and effectively prioritize tasks.

- Strong   communication   skills with a strong ability to work cross-functionally and excel in a team – oriented environment.

- Willingness to travel as   required   to meet with customers and attend industry events.

- Ability to work in a fast-paced environment and adapt quickly to changing demands.

Preferred Qualifications/ Nice to Have:

- Bachelor’s degree in marketing, Business, or related fields.
- Hospitality experience in hotel sales, group business, and on-property conventions, conferences, or events management.
- Proficiency in Marketing Automation Tools.

Working Environment

- This position follows a standard work schedule from 8:00 AM to 5:00 PM (Mexico City time), Monday through Friday.
- Employees who are based in Mexico City or the surrounding metropolitan area are expected to work under a hybrid work arrangement, with onsite presence at our Polanco office a couple of days per week to support collaboration, team engagement, and business needs.
- Employees based outside the Mexico City metropolitan area may work remotely, subject to the requirements of the position and business needs.

What you’ll get from us

- A creative technology environment with ownership and responsibility.
- Feedback-driven culture where your ideas matter.
- Opportunities for professional and personal growth in a global company.
- Access to learning platforms such as OpenUp, Pluralsight, and GoodHabitz, as well as 40 hours per year dedicated to learning & development during working time.
- A modern, well-equipped workplace in one of our multinational offices.