Team Member

Express Wash Operations LLCPooler, GeorgiaOn-siteFull-timeListed 3 weeks ago

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About this role

As a Team Member, you’ll be responsible for delivering exceptional customer service while maintaining the quality and efficiency of our wash operations. This hands-on role includes guiding vehicles into the wash tunnel, owning membership activities, and upholding cleanliness and safety standards to provide our customers with a top-tier experience.
Key Responsibilities:

Welcome Station and Sales Performance

- Provide excellent customer service with a friendly and professional attitude.
- Support sales and membership growth through consistent processes and knowledgeable guidance.
- Assist with member sign-ups, changes, and account management.
- Follow company policies related to pricing and discounts.

Wash Station Service

- Follow safety procedures and maintain a clean, organized wash area.
- Assist with vehicle preparation, including identifying preexisting conditions.
- Operate wash equipment safely and efficiently.
- Communicate effectively with team members and management regarding operational issues.

Convenience Station

- Engage with customers professionally to ensure a positive experience and encourage Google reviews.
- Manage member accounts, including cancellations, plan changes, and overall member experience (CX).
- Stock and organize detail centers to maintain accessibility and inventory accuracy.
- Empty trash cans regularly and maintain clean work areas.
- Maintain vacuum stations by checking for clogs and emptying canisters.
- Perform general site upkeep, including trash pickup, weed removal, and other maintenance tasks to ensure a clean and safe environment.

General Duties

- Maintain professional conduct and adhere to uniform standards at all times.
- Perform opening and closing duties to ensure smooth operations.
- Clean and maintain the tunnel to ensure safety and operational efficiency.
- Prepare towels and other necessary materials to support daily operations.

What   We’re   Looking For

We   don't   hire for   what you know. We   hire   for how you show up.

- You take ownership. You   don't   wait to be told twice, and you   don't   leave things half done.

- You're   curious. When something   doesn't   make sense, you figure it out before you ask someone else to figure it out for you.

- You bring   the energy . Positive, team-first, and genuinely into doing the job well.

- You're   physically active and comfortable working outdoors in all kinds of weather.

- No experience   required . A 60-day structured certification program sets you up from day one.

You're   not cleaning a car.   You're   clearing the way.

The best version of this industry   hasn't   been built yet.   We're   building it now. If you run it like you own it,   there's   a place here for you.

#LI-DNI

Base Pay Range
$9.20 - $14.00
If you’re ready to take the wheel and drive performance across a growing territory, we want to hear from you.