About this role
Responsible for maintaining and promoting hospitality at all times; welcoming and serving our guests in a courteous, efficient, and friendly manner. The Housekeeping room attendant is responsible for the upkeep and cleanliness of our guest rooms.
Requirements:
- Must be able to perform each essential duty satisfactory according to hotel and brand standards
- 3 years Housekeeping management experience
- Bilingual (Spanish) is a plus
- Available to work flexible schedule including AM/PM shifts and weekends
- Ability to regularly lift and move up to 30 lbs. and frequently lift and/or move up to 50 lbs.
- Open to cross-training and assisting in other departments as necessary
- Proficient in Fosse
Qualifications
- Clean and service guest rooms daily in accordance with hotel and brand standards
- Clean all corridors and service areas
- Move and arrange furniture, including but not limited to: flipping mattresses when necessary; removing, moving, or hanging drapes;
- Clean laundry chute of any dirty laundry
- Provide necessary linen and amenities to guests in accordance to guest room legend
- Quickly deliver amenities to guests rooms upon request in a friendly manner (i.e. iron & ironing board, pack-n- play cribs, etc.)
- Greeting any and all guests i.e. Good Morning or Good Evening
- Report any damage, hazards, repairs required in guest room and hallways
- Abide by the regulations set forth by the MSDS (Material Safety Data Sheet) when using chemicals
- Return any items found in vacant guest rooms, hallways, or back of house to the housekeeping lost and found
- Restock cart at end of shift and organize linen closet to prepare for the next day
- Be very knowledgeable of Marriott Rewards program and promotions
- Develop a thorough knowledge of hotel staff, room locations, and amenities of the hotel
- Complete any other related task given by manager