About this role
We are looking to hire a Patient Care Coordinator who is excited about a fun and rewarding career in the Pediatric Dental field. This is a Full-Time position with competitive pay and great benefits!
WHO WE ARE:
Lincoln Pediatric Dentistry is dedicated to putting our patients first and making every visit a joyful experience. At Lincoln Pediatric Dentistry we have built our practice around one main principle — compassion. We show compassion to our patients, their families and to each other.
Visit our Website: https://lincolnpediatricdentistry.com/
WHO WE ARE LOOKING FOR:
- Proven experience in a customer service or administrative role, preferably in a healthcare setting.
- Strong communication and interpersonal skills
- Knowledge of dental terminology, procedures, and insurance processes is beneficial.
- Ability to multitask, stay organized, and work in a fast-paced environment.
RESPONSIBILITIES:
- Greet and welcome patients in a friendly and professional manner.
- Answer phone calls, emails, and inquiries promptly, addressing patient concerns and questions.
- Schedule and confirm patient appointments efficiently, considering dentist availability and treatment requirements.
- Coordinate and manage the dental appointment calendar to optimize the daily schedule.
- Verify and update patient insurance information.
- Collect and process payments for services rendered.
- Provide patients with information on treatment costs, insurance coverage, and payment options.
- Collaborate with dental staff to coordinate patient care and address any scheduling conflicts.
- Maintain a clean and organized reception area.
- Address patient concerns and complaints professionally and promptly.
We offer a fun and fast-paced work environment with flexible work hours, competitive salaries, and excellent benefits packages.
Lincoln Pediatric Dentistry participates in E-Verify
We are an Equal Opportunity Employer and do not discriminate based on race, color, religion, sex, age, national origin, disability, veteran status, or any other protected characteristic.