Impact Manager

Application Instructions

Click Apply to submit your online application. Please attach a resume and thoughtful cover letter on the "My Experience" page in the "Resume/CV" field.

Active City Year Staff members must login to Workday to apply internally.

Number of Positions: 1

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Work Location: 100% On-Site

Position Overview
Impact Manager (IM) leads and develops a team of AmeriCorps members (ACMs) as idealistic, emerging leaders and practitioners focused on strengthening schools and supporting students to improve performance. Reporting to an Impact Director and working from a partner school(s), the IM plays a critical role in implementing City Year’s school-based Whole School Whole Child (WSWC) service model, mission, and practices. The IM is also an effective talent developer who will support AmeriCorps members through a challenging and rewarding year of service.

Job Description

Position Overview

City Year Greater Boston (CYGB) seek Impact Manager (IM) candidates who will manage and mentor up to two  teams of full-time AmeriCorps members, overseeing the implementation of our service model in the partner  schools we serve in Boston and Everett Public Schools.

Impact Managers   are responsible for   three   main areas : program implementation, corps member program delivery  and experience, and service partner management. The Impact Manager must be effective in relationship  development and team management, coaching AmeriCorps members (ACMs) per team to deliver attendance,  behavior, and course   performance supports to students, as well as enabling a rewarding, productive,   professional   and successful year of service. In this way, the IM   is responsible for   managing the daily programmatic operations of  their team and leading them to ensure that all goals and service outcomes are met.

Additionally, the Impact Manager serves as the primary City Year liaison in schools, building strong relationships  with school administrators and personnel to successfully fulfill the services in the Statement of Partnership.

Reporting to an Impact Director, the Impact Manager plays a critical role in implementing City Year Greater  Boston’s school-based service model. Impact Managers are expected to serve in person at their school site, except  on days when there are in-person meetings or   trainings . This role is expected to   work   a 40-hour workweek, with  standard   work hours falling between 7am- 5pm, Monday – Friday, depending on the needs of the program.

Responsibilities

Service Impact Delivery:

• Lead the execution of City Year’s Whole School Whole Child (WSWC) Tier 1 supports and Tier 2  interventions.

• Oversee whole school and class service implementation, including instructional support, thematic events,  and   culture   enhancement.

•   Establish   clear, measurable   objectives   aligned with WSWC goals and capture best practices for community  sharing .

•   Utilize   data analysis from various sources to   identify   trends, improve interventions, and enhance ACM  performance.

• Supervise and support ACMS in executing coordinator roles and fulfilling service responsibilities.

Corps Impact Delivery :

• Lead, manage, and coach up to two teams of AmeriCorps members to achieve service performance  requirements, meet AmeriCorps practitioner standards, and support members through their individual  equity journeys

• Lead with   a strong sense   of City Year culture and values, consistently using City Year culture tools; make  meaning of City Year culture and foster strong personal connections to the deeper meaning of our work in  schools

• Guide ACMs to meet service performance requirements and maximize leadership development potential.

• Foster a culture of power and idealism using City Year leadership tools and best practices.

•   Utilize   performance management tools to set expectations,   identify   strengths, and   facilitate   individual  development plans.

• Ensure ACMs are committed to student success and equipped to meet City Year standards.

• Support the management and development of Returning AmeriCorps Members (RACMs)/Team Leaders.

Partner Impact Delivery :

• Develop and manage partnerships with school administration and personnel to ensure the necessary  conditions and resources are in place for corps members to deliver academic,   attendance   and behavior  supports   for students.

• Build and cultivate strong partnerships with school leaders and key stakeholders.

•   Demonstrate   understanding of school priorities and collaboratively implement solutions aligned with City  Year goals.

•   Maintain   a strong presence in schools, utilizing student data strategically to gain support for initiatives.

• Coach ACMs on developing productive partnerships with teachers and other school staff.

• Cultivate strategic community relationships and leverage resources to enhance service performance.

Qualifications

• Bachelor's degree in education, Social Work, Urban Studies, Youth Work, or other related field preferred  but experience in management, non-profits, community service and/or youth work, or education is  acceptable

• Proven relationships and experience working with/in Boston Public Schools or as a contracted provider  with Boston Public Schools is a plus

• Experience with and the ability to work with principals, assistant principals, and teachers to meet shared  goals which   includes   having difficult conversations around partnership accountability

•   Demonstrated   ability to work with and lead diverse teams of young adults which includes experience  coaching young people and working with diverse populations to achieve goals

• Excellent written and verbal communication skills including active listening skills

• Strong problem solving, time and project management skills; ability to prioritize projects and tasks, assess  and deploy resources

• Willingness to take on new challenges, pursue self-development and self-directed learning

• Ability to work as an independent leader and as a team member in a collaborative   environment

•   Proficiency   in computer skills ( i.e.   MS Office) and experience using databases to   document service work

• City Year/AmeriCorps/Peace Corps experience is a plus

• Strong connection to City Year culture and values, for more information visit:    https://www.cityyear.org/about-us/culture-values

Required Documents

A cover letter and resume must be   submitted   to be considered for this position. Preferred resume formats will  depict not only a candidate’s responsibilities and job functions in   previous   work, but will include specific,  quantitative results where applicable.   Additional   quantitative context around specific budget sizes, team sizes, or  other work environment information will help City Year compare the scale of your work environment with   our   operations.

Compensation and Benefits

Full-time employees are entitled to compensation   commensurate   with experience. The salary Rage for this role is  $50,000-$59,000. Benefits for   full time   employees include health insurance with   Flexible   Spending Account, paid  vacation, holidays, parental leave, 401K, and more. City Year is an Equal Opportunity Employer, committed to a  diverse workforce

Benefits

Full-time employees will be eligible for all benefits including vacation, sick days and organization holidays. You may participate in all benefit programs that City Year establishes and makes available to eligible employees, under (and subject to all provisions of) the plan documents that govern those programs. Currently, City Year offers medical, dental, vision, life, accidental death and dismemberment and disability coverage, Flexible Spending Accounts (FSA), and other benefits including 401(k) plan(s) pursuant to the terms and conditions of company policy and the 401(k) plan document. For more information, click here .

Employment at City Year is at-will.

City Year does not sponsor work authorization visas.