About this role
At Telenet, everything revolves around delivering outstanding customer experiences. Within Customer Operations, we ensure that customers can rely on seamless service every day. To set the right priorities and continuously improve performance, the Customer Operations Office supports the leadership team with insights, analyses, and performance steering. That's why we're looking for a Team Manager Customer Operations Office who, together with a team of consultants, analysts, and reporting experts, can translate complex challenges into direction, impact, and tangible business results.