Admitting Clerk - Admitting (24424)

POSTION SUMMARY:

Responsible to greet and gather information from each patient providing high level customer service while facilitating accurate and timely completion of registration and preparing all patient accounts for inpatient/outpatient billing to maximize payment for hospital and clinic services. Responsible for verifying a patients insurance, benefits, coverage and eligibility.

DUTIES & RESPONSIBILITIES:

- Register outpatients in the order they arrive, making sure all orders have physicians signature and diagnosis. Help keep track of patients in the waiting area.

- Cerner/Revenue Cycle queues to correct and verify insurance and demographic information.

- Issue IMM Form to inpatient Medicare Patient and MOON form to outpatient Medicare Patient.

- Register emergency room patients.

- Register referral lab slips in a timely manner and get the information to the lab so they can process specimen. Make sure slips are signed by Physician and diagnosis in on the slips.

- Notify nurses that there is a patient that needs to be seen for triage.

- When appropriate make sure that the HIPAA privacy consent is signed, dated and witnessed and a copy given to medical records.

- Make sure that the consent for treatment is signed, dated and witnessed for each patient.

- Make sure that each authorization for services from a physicians office is accurate, complete and if a prior-authorization is required. Route all outside orders to PA/CS office.

- Puts the correct insurance plan(s) in each admission and verifies that the patients contract number is correct. Scan Insurance card into EMR.

- Updates patient information each time a patient is seen at SMH. Check phone number, address, etc. for accuracy.

- Gets all important information when patient is admitted for an accident or for follow-up to an accident (when, where, how, why, potential workers compensation, etc.).

- Maintain files of outpatient information sheets and documentation.

- Originals - Medical records basket

- Departmental Copy - Send with patient to department

- Input outpatient account for employee physicals by client bill.

- Registers MCF (Medical Care Facility) patients as client bill, unless insurance is provided.

- Able to operate the ABN system and inputs the ABN information correctly and completely when needed during registration process. ABN starts in physician office.

- Work with the Patient Financial Counselor to assist patients if necessary.

- Work assigned holiday in rotation with other Business Office staff.

- Demonstrate appropriateness in meeting objectives in age-specifics.

- Collect co-pays on specialty clinic visits, receipt, and run report at end of shift.

- Train co-workers when needed.

- Assume door screener duties as needed.

- Performs other duties as assigned.

Qualifications

QUALIFICATIONS:

- Must be high school graduate or equivalent.

- Must be able to work well with the public.

- Have knowledge of office equipment.

- Computer experience preferred.

- Must be willing to do all office procedures, including switchboard, filing, and admitting of patients into the computer software system.

- Must be willing to work a flexible schedule which may include weekends and/or holidays.

- Heartsaver CPR Certified (obtain upon employment)