Supervisor of Shelter Operations - St. Jude House

Franciscan MinistriesOn-siteFull-timeMid level, 2–5 yearsListed 3 weeks ago

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About this role

Overview

Position Summary

In this role, you will be responsible for overseeing the daily operations of the domestic violence shelter, ensuring a safe, supportive, and well-maintained environment for residents. This role involves supervising associates at the shelter, coordinating services, and implementing policies and procedures to support the shelter’s mission. This position is primarily full-time evenings.

Essential Functions, Key Duties, & Responsibilities

- Supervise and train shelter associates, including scheduling, performance evaluations, and professional development.

- Ensure the shelter operates smoothly and efficiently, maintaining high standards of safety, cleanliness, and organization.

- Oversee the intake process, ensure residents receive appropriate services, and address any issues or concerns that arise.

- Develop and enforce shelter policies and procedures, ensuring compliance with legal and regulatory requirements.

- Respond to emergencies and crises, providing leadership and support to staff and residents.

- Maintain accurate records and prepare reports on shelter operations, resident services, and staff performance.

- Perform other duties as assigned.

- Comply with all policies and procedures and any updates.

Position Requirements

Education : High School Diploma/GED required; Bachelor’s degree in social work, psychology, or related field preferred

Licenses/Certifications: N/A

Experience : 3+ years of leadership experience in a shelter or similar environment and knowledge of domestic violence issues and trauma-informed care practices

Skills & Abilities:

- Superb communication skills

- Ability to handle crises and make sound decisions under pressure

- Excellent organization skills

## Min
USD $20.00/Hr.

## Max
USD $21.00/Hr.