Business Banking & Consumer Support Specialist II

M&T BankNew York, United StatesOn-siteFull-timeMid level, 2–5 yearsListed 3 weeks ago

Apply now

About this role

Overview:

Provide operations support to various areas of Business Banking and Consumer Collections. Perform data entry, system maintenance, and monetary transactions. Complete requests within authority level.

Primary Responsibilities:

-Perform various functions in R epossession and Remarketing operations  
Perform data-entry of various types of information, and from multiple sources (e.g., invoices); receive and verify accuracy of documents  
-Creates payment coupons and G/L tickets from auction proceeds/insurance payments . Assign matter number s to case , in preparation for billing/payment.

-Approve payment s . Contact outside vendors (e.g., Repo agents , Auctions ) to gather and/or provide information on accounts.  
-Prepare, send and track checks to clients, vendors .  
-Monitor and submit requests to change the status of accounts  
-Prepare ticket work to allocate funds received, to ensure payment of expenses.  
-Adhere to applicable compliance/operational risk controls in accordance with -Company or regulatory standards and policies.  
-Promote an environment that supports belonging and reflects the M&T Bank brand.  
-Maintain M&T internal control standards, including timely implementation of internal and external audit points together with any issues raised by external regulators as applicable.  
-Complete other related duties as assigned.

Scope of Responsibilities:

This position has potential direct contact with agents/auctions , or other external vendors; mostly email correspondence with other external vendors.

Education and Experience Required:

A combined 2 years’ higher education and/or work experience, with a minimum of 1 year relevant work experience.

Strong verbal and written communication skills.

Detail oriented.

Proficient PC skills including word processing, spreadsheet and email software.

Education and Experience Preferred :

Bachelor’s degree.

Knowledge of M&T Bank systems.

M&T Bank is committed to fair, competitive, and market-informed pay for our employees. The pay range for this position is $18.68 - $31.14 Hourly (USD). The successful candidate’s particular combination of knowledge, skills, and experience will inform their specific compensation.

# Location
Getzville, New York, United States of America