Manager in Training - Warringah Mall

At Bailey Nelson, we’re on a mission to change how people see the world and how the world sees them. We’re a down-to-earth team that’s obsessed with improving every day, and we’re growing fast.

Due to exciting growth plans and recent internal promotions & moves across the business, w e’re looking for a   Manager in Training   to join our  Warringah Mall store! This is your chance to help lead a passionate team, deliver exceptional customer experiences, and make a real impact.

Why this role is a game changer

As a Bailey Nelson   Manager in Training (MIT) , you won’t just support the store, you’ll help run it. You’ll play a key role in delivering seamless, joy-filled customer experiences, from clinic to frame styling to final dispense. This is more than a job, it’s your pathway to running your own store.

You’ll:

- Support with store operations (including running the store 2 days a week)

- Support the Store Manager & Optometrist to drive performance

- Own the customer journey and make every interaction exceptional

What’s in it for you

- OTE $90,000 (Base + Super + Monthly + Annual Bonus + Profit bonus)   (monthly & annual incentives)

- Fast-track to leadership   - Your own store in   6-12 months

- Real career growth   - New stores opening across AU & NZ in 2026

- Hands-on training   - Learn optical dispensing + leadership skills

- Mentorship that matters   - Coaching from Store, Regional & Area leaders

- Build your own customer base   – With strong local marketing support

- 2 free pairs of glasses per quarter product allowance so you can rep the brand in style and a year's supply of contacts!

What we’re looking for

- Retail, Hospitality, or Optical Leadership Experience:   Proven experience at a supervisor or management level within a fast-paced retail, hospitality, or customer-centric environment
You know how to lead from the front, manage shifts, and keep a team motivated

- Values-Driven & Grounded:   Someone who aligns perfectly with our culture and values - down to earth, tight knit and constantly striving to improve

- Commercial Acumen & Sales Drive:   Proven experience at a supervisor or store management level, with a track record of smashing sales budgets and driving retail KPIs (Multipairs, ATV, Conversion)

- Exceptional Customer Service Skills:   A passion for delivering world-class optical experiences, mastering the customer journey, and prioritising the customer above all else

- Natural Leadership & Accountability:   Experience running daily store operations, managing rosters, and taking full ownership of store performance. You lead by example and love coaching and upskilling team members

- An Aspiring Store Manager:   A driven retail leader with the ambition and resilience to upskill and step into a BN Store Manager role within 6–12 months

- Available to work full time  38 hours, Sunday–Thursday roster

This is your chance to step into an exciting role, elevate your leadership career, and be part of a brand that’s growing fast.

Ready to frame your future? Apply now.

Bailey Nelson is proud to be an inclusive, diverse workplace. We welcome applicants from all backgrounds and identities.