Assistant Property Manager

Position Summary & Primary Responsibilities

The Assistant Property Manager supports the Property Manager in the daily operations of assigned communities, including financial administration, compliance, leasing support, and resident relations. This role serves as a key operational partner and ensures consistency across leasing, collections, and compliance functions.

In addition, this position is responsible for the following:

- Supporting daily office operations and ensuring consistent coverage

- Assisting with workflows, policies, and acting in the Real Estate Manager role as needed

- Processing rent payments and maintaining accurate resident ledgers

- Managing delinquency, notices, and payment plans in alignment with company policy

- Assisting with eviction processes and monthly financial reporting

- Supporting compliance with LIHTC, HUD, and Section 8 program requirements

- Processing certifications and maintaining audit-ready resident files

- Processing applications, leases, move-ins, and move-outs

- Supporting leasing efforts, follow-ups, and occupancy goals

- Responding to resident concerns and assisting with conflict resolution

- Ensuring timely communication and delivery of notices

- Coordinating with maintenance on work orders and unit turns

- Tracking work orders and supporting vendor coordination as needed

- Maintaining accurate records within property management systems

- Assisting with reporting on occupancy, delinquency, and compliance metrics

- Supporting team training and reinforcing operational expectations

- Performing additional duties and special projects as assigned

Education & Experience

- High school diploma or equivalent required

- 3-5+ years of affordable housing experience

- 3+ years HUD experience in project-based Section 8 compliance

- Experience with leasing, collections, and compliance processes

- Experience with Yardi or similar property management systems preferred

Knowledge, Skills & Abilities

- Strong organizational and time management skills

- Effective communication and customer service skills

- Ability to manage multiple tasks and priorities

- Attention to detail, particularly in financials and compliance

- Professional demeanor and conduct

- Ability to work independently and as part of a team

- Proficiency in Microsoft Office Suite and property management systems