Banquet Captain (AT&T Discovery District)

LEGENDS GLOBAL

Legends Global is the premier partner   to   the world's greatest live events, venues, and brands. We deliver a fully integrated solution of premium services that keeps our partners front and center through our white-label approach.

Our network of 450 venues worldwide, hosting 20,000 events and entertaining 165 million guests each year, is powered by our depth of expertise and level of execution across every component — feasibility & consulting, owner’s representation, sales, partnerships, hospitality, merchandise, venue management, and content & booking — of world-class live events and venues.

The Legends   Global culture is one of respect, ambitious thinking, collaboration, and bold action. We are committed to building an inclusive workplace where everyone can be authentic, make an impact, and grow their career.

Winning is an everyday thing at Legends Global. We have the best team members who understand every win is earned when we come together as one unified team.   Sound   like a winning formula for   you?   Join us!

THE ROLE

The Banquet Captain   is responsible for   overseeing banquet events to ensure excellent guest service, smooth operations, and high team performance. This role acts as the main point of contact for the client on-site and   leads   the banquet staff before, during, and after the event.

Essential Duties and Responsibilities

- Review Banquet Event Orders (BEOs) with the Executive Chef and Banquet Manager prior to each event to confirm menu details, timing, special requests, and staffing needs.

- Conduct pre-event inspections of function space to ensure cleanliness, proper setup, and ambiance.

- Meet with   the client before the event to confirm the itinerary and review any last-minute adjustments.

- Lead the pre-shift lineup: assign tasks, inspect uniforms, review menu details, and communicate service expectations.

- Supervise banquet servers throughout the event, ensuring high-quality service delivery.

- Anticipate guest needs, promptly respond to requests, and   maintain   a visible presence during events.

- Monitor food presentation, garnishes, and adherence to event specifications.

- Enforce responsible alcohol service   in accordance with   company policies.

- Address guest concerns or service issues promptly and professionally.

- Complete event closing duties, including Captain’s Reports detailing operations and client feedback.

- Ensure staff complete all side-work and closing responsibilities before signing out.

- Provide feedback on staff performance and communicate any disciplinary concerns to the Manager.

- Maintain cleanliness and organization in both front-of-house and back-of-house areas during events.

- Foster a positive and productive work environment that supports teamwork and excellent service.

- Notify management when supplies (e.g., condiments, beverages) are running low if applicable.

- Other duties as assigned.

Qualifications

To perform this job successfully, an individual must be able to perform each essential duty with energy and enthusiasm. The requirements listed below are representative of the knowledge, skill, and/or ability   required . Reasonable   accommodation   may be made to enable individuals with disabilities to perform the essential functions.

Education and/or Experience

- High school graduate or equivalent.

- One year's experience as a banquet server or banquet Captain.

- Previous   Supervisory experience preferred.

Skills and Abilities

- Must be able to communicate effectively, both verbal and written, in English.

- Must   be able to make   quick and   decisions.

- Excellent organizational, planning, communication, and   interpersonal skills .

- Ability to function in a fast-paced,   team-oriented   environment.

- Fosters a cooperative and harmonious working climate conducive to   maximum   employee morale and productivity.

- Communicates efficiently and   effectively, and   effectively solves problems.

- Ability to prioritize multiple projects and meet strict deadlines.

- Ability to work under minimal supervision.

- Must have   professional   attitude and appearance.

- Communicates efficiently and effectively. (Bilingual – English/Spanish – a plus)

WORKING CONDITIONS

Location:   On Site, AT&T Discovery District

PHYSICAL DEMANDS

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable   accommodations   may be made to enable individuals with disabilities to perform the essential functions.

- Substantial standing,   walking, and   pushing and or pulling of equipment.   Must   be able to lift 50 lbs.

- Performing work through repetitive eye/hand coordination.

- Noise   level   in the work environment is usually moderate.

- Must be able to work extended and/or irregular hours, including nights, weekends, and holidays as needed.

NOTE:

The essential responsibilities of this position are described under the   headings above . They may be subject to change at any time due to reasonable accommodation or other reasons. Also, this document in no way states or implies that these are the only duties to be performed by the employee occupying this position.

Legends Global is an Equal Opportunity/Affirmative Action employer, and encourages Women, Minorities, Individuals with Disabilities, and protected Veterans to apply. VEVRAA Federal Contractor.