About this role
Position: BMS Mobile Service Engineer
Location: Cambridge
Department: Service
Employment Type: Full-Time or Part-Time
About the Position:
As a BMS Mobile Service Engineer, you will be the face of Learnd at one of our key Cambridge projects, delivering high-quality Building Management System (BMS) support, energy-saving solutions, and expert technical care. Your mission is to ensure systems run efficiently while providing exceptional customer service and energy efficiency advice.
Key Responsibilities
- Perform preventative maintenance, fault diagnostics, and emergency repairs on BMS control systems.
- Deliver excellent customer service through clear communication, ownership of issues, and high-quality work.
- Promote energy efficiency, advising customers on ways to reduce energy consumption and environmental impact.
- Produce clear, timely service reports and documentation.
- Identify additional service opportunities, prepare field quotes, and pass sales leads to the office.
- Collaborate with colleagues and other service teams to resolve technical issues.
- Maintain tools, ensuring safety, compliance, and quality standards on all jobs.
Requirements
- Proven experience with Trend BMS systems.
- Strong technical skills with the ability to diagnose and repair control systems.
- Excellent communication skills, with the ability to engage clients and recommend solutions.
- Knowledge of health & safety practices and strong attention to detail.
- Team player with a flexible, proactive approach.
- Familiarity with energy management principles and solutions.
- Full UK driving license.
- Right to work in the UK.
Package & Benefits
- Competitive salary and company vehicle
- Death in Service policy
- Healthcare cash plan (UK Healthcare)
- Enhanced sickness, maternity, paternity, and parental leave policies
- Employee Assistance Programme
- Cycle to Work Scheme