About this role
The position will play a key role in supporting the Sales & Operations Manager in driving brand culture, sales performance and business profitability across Malaysia. The role is responsible for overseeing department store, specialty store and hypermarket operations, while supporting franchise partners; developing and motivating store teams; driving operational excellence; managing inventory and ensuring excellent customer service and brand/visual merchandising standards. The position will also work closely with internal teams and franchise partners to support business growth and achieve overall company objectives.