About this role
WHO WE ARE & WHAT WE DO
Tallahassee Memorial Healthcare (TMH) is a private, nonprofit community-based healthcare system that provides care to a 22-county region in North Florida and South Georgia. We are a career destination with over 6,000 colleagues who reflect the diversity of our community. TMH is the region's healthcare leader and top provider of advanced care with a 772-bed acute care hospital and the region's only:
- Level II Trauma Center
- Primary Stroke Center
- Level III Neonatal Intensive Care
- Pediatric Intensive Care
- The most advanced cancer, heart and vascular, orthopedic & surgery programs in the Panhandle.
Our system also includes a psychiatric hospital, multiple specialty care centers, six residency programs and more than 50 affiliated physician practices.
HOW YOU'LL MAKE AN IMPACT
Your Role:
- Provides direct administrative and operational support to the Director/Emp Assist Program (EAP).
- Provides routine administrative and operational support to all other members of the department.
- Liaises between customer/accounts, contacts, vendors, community resources, and the EAP.
- First point of contact for EAP clients; pro-actively triages acuity levels and makes proper dispositions.
- Demonstrates an understanding of diversity. Demonstrates integrity, compassion, accountability, respect, and excellence (I CARE values).
- Enhances and contributes to a safe environment for all colleagues, visitors, and patients.
- Performs other duties.
Reports To:
- Nurse Manager
S upervises:
- None
WHAT YOU’LL NEED TO APPLY
Required Education:
- High School Diploma or Equivalent
Preferred Education:
- Associate Degree or Bachelor's Degree
Required Experience:
- Three (3) years of job-related experience
Preferred Experience:
- Five (5) or more years of relevant job-related experience in healthcare settings.
- Computer hardware and software knowledge.
- Good knowledge of grammar and punctuation.
- Excellent communication skills.
- Excellent interpersonal skills.
- Expertise in Microsoft (MS) Word, Excel, PowerPoint, and Outlook.
- Communicates effectively (verbally and in writing).
- Keyboards 50 correct words per minute.
- Well organized.
- Detail oriented.
Required Certification/License/Registry:
- None
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Tallahassee Memorial HealthCare is an equal opportunity employer and drug-free workplace. All employment is contingent upon successful completion of a drug screen, background check, reference verification, health assessment, and credential/license verification.