Community Manager

AAMCIPennsylvania, United StatesOn-siteFull-timeMid level, 2–5 yearsListed 3 weeks ago

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About this role

Affordable Housing Community Manager

Position Overview:   We are currently seeking a dedicated and experienced Community Manager to oversee the day-to-day operations of our affordable housing properties. The ideal candidate will possess strong leadership skills, excellent communication abilities, and a passion for delivering high-quality service to our residents.

Responsibilities:

- Complete administrative and clerical tasks including mailing, scanning, faxing, uploading documents
  Greet residents and visitors

- Filing

- Answer phone calls

- Enter work orders

- Interview residential applicants

- Maintain the wait list per regulatory requirements

- Obtain third-party verifications

- Prepare leases

- Coordinate move-in dates and prepare all move-in paperwork

- Complete annual and interim recertifications of current residents

- Complete collection and daily deposits of all resident payments

- Perform eviction filings

- Complete inspections of occupied units

- Plan resident events

- Resolve resident issues

- Establish long and short-term property goals

- Represent the company

- Be available for after-hour emergencies, as needed

- Responsible for work performed by all team members in accordance with company policies and procedures

- Hire, develop and terminate team members in accordance with company policies and procedures

- Maintain accurate payroll records for all team members

- Purchase supplies and obtain necessary bids on all contract work

- Perform regular building and common area inspections

- Report all accidents and emergency situations in accordance with company policies and procedures

- Assist with preparation of annual operating budget

- Review monthly financial statements and report material budget variances

- Maintain all regulatory compliance requirements

- Perform related duties as assigned by the regional manager

Qualifications:

- Minimum of 3 years of experience in property management, with a focus on affordable housing communities.

- Strong proficiency in Yardi Voyager software, including experience with Yardi Affordable Housing.

- Knowledge of affordable housing regulations and programs, including Project Based Section 8.

- Excellent organizational and time management skills, with the ability to prioritize tasks and meet deadlines in a fast-paced environment.

- Exceptional communication and interpersonal skills, with the ability to effectively interact with residents, staff, and vendors.

- Proven leadership abilities, with a track record of motivating and developing teams to achieve goals and objectives.

- Ability to adapt to changing priorities and handle multiple tasks simultaneously with attention to detail.

Benefits include company-paid telemedicine for medical inquiries, shared cost medical insurance, company-paid employee dental insurance, company-paid employee vision insurance, employee-paid short-term disability, company-paid long-term disability and life insurance.

Generous 401K program where the company matches employee contribution up to 5% of annual pay.  Eligibility begins after completing one year of employment.

9 Federal holidays, 1 Floating Federal/Religious holiday, 1 community volunteer day and 1 personal holiday.

A robust Paid Time Off program accrues with each pay period.  PTO is provided as 16 days annually years 1 – 4 (5 days available after initial 90 days of employment), 21 days annually years 5 – 9 and 26 days annually after reaching 10th year anniversary.