About this role
Position Summary
The Vehicle Detailer is responsible for the thorough cleaning, polishing, and presentation of both new and
used vehicles. This position plays a critical role in maintaining high standards for vehicle appearance and
supporting a positive customer experience by ensuring vehicles are showroom-ready, properly reconditioned,
and meticulously prepared for customer delivery.
Core Responsibilities
- Detail both new and used vehicles, ensuring showroom-quality presentation at all times.
- Remove transportation protection film (TPF) and clean new vehicles upon arrival.
- Inspect new vehicle arrivals and report any transportation damage to the appropriate manager.
- Complete vehicle delivery washes or touch-ups for sold units, ensuring they meet customer
- expectations.
- Fuel vehicles as needed for display, test drives, and customer delivery.
- Wash, wax, and polish exteriors by hand or with polishing/buffing tools.
- Vacuum, shampoo, and deep clean vehicle interiors including carpets, seats, and hard surfaces.
- Apply protective treatments to fabric, leather, paint, and glass.
- Clean and dress tires, wheels, and exterior trim.
- Conduct light scratch removal, buffing, and polishing to restore finish quality.
- Perform final quality control inspections to confirm all standards are met.
- Report any damages or reconditioning needs discovered during the detailing process.
- Maintain cleanliness of the detail bay and keep detailing supplies stocked.
- Assist with lot organization, photo prep, and staging when requested.
- Comply with all safety procedures and guidelines when using chemicals or equipment.
Qualifications
Skills & Competencies
- Detail-Oriented: Strong eye for cleanliness, polish, and presentation.
- Time Management: Ability to complete multiple vehicles per day while maintaining quality.
- Technical Skills: Skilled with polishers, buffers, vacuums, and detailing chemicals.
- Team Collaboration: Work closely with reconditioning, sales, and service teams.
- Communication: Clearly report any vehicle concerns or transport damage.
- Physical Endurance: Capable of working in a physically active role, both indoors and outdoors.
Physical Requirements
- Mobility: Frequent bending, kneeling, reaching, and standing.
- Lifting: Regularly lift up to 50 lbs.
- Environment: Work in varying conditions including indoor bays and outdoor lots.
- Manual Dexterity: Operate detailing tools and materials effectively and safely.
Expectations & Performance Standards
- Integrity: Maintain high standards and trust in handling vehicles and supplies.
- Accountability: Ensure each vehicle is completed to dealership standards.
- Servants Attitude: Support sales and service departments with timely, quality detailing.
- Continuous Improvement: Open to training, feedback, and learning new techniques.
- Teamwork: Collaborate with fellow team members to meet deadlines and goals.
- Fun: Contribute to a positive team atmosphere with enthusiasm and pride in your work.
Education & Experience
- Experience: Prior detailing experience preferred, but not required—training provided.
- License: Valid drivers license and clean driving record required.