Risk Process Innovation Specialist

About Northern Trust

As a global leader in innovative wealth management, asset servicing, asset management and banking services, Northern Trust (Nasdaq: NTRS) is proud to guide the world’s most successful individuals, families, corporations and institutions.

Since 1889, we have aligned our efforts with our three guiding Principles That Endure: Service, Expertise, and Integrity. Together, they reflect the three cornerstones of business conduct which we strive to instill in our employees, whom we call partners, and to provide to our clients and the communities we serve worldwide.

With more than 135 years of financial experience and over 24,000 partners, we serve the world’s most sophisticated clients using leading technology and exceptional service.

Position Overview

The   Risk Process   Innovation   Specialist   will be a key hire within the newly established   Risk Innovation   Hub ,   a strategic team focused on   identifying   opportunities to enhance how Risk Management   operates   across the organization. The Hub partners with teams across the   Risk function   to evaluate and reimagine end-to-end processes, driving improvements in both effectiveness and efficiency while strengthening risk outcomes.

This role will   be respon sible for   leading the analysis   and   redesign   of Risk Management processes across multiple risk disciplines. Through the application of process engineering,   transformation   methodologies   and the adoption of   new technologies .

T he incumbent will   play a key role in driving the transformation of Risk Management processes through innovative thinking,   structured analysis,   and stakeholder partnership. Working across the Risk organization, the individual will assess end-to-end processes   and develop practical recommendations that enhance both operational effectiveness and risk outcomes .     While AI and automation   will   represent   a   part of   approaches , the hub will take a broader view, considering holistic changes to how we work that create the greatest value.

The successful candidate will bring a combination of strong process engineering   expertise , innovative thinking, structured problem-solving, and stakeholder influence. They will play a critical role in   identifying   opportunities to   leverage   emerging technologies, including AI, to transform how work is performed across the Risk organization.   The role will partner closely with leaders across Financial Risk, Operational Risk, Compliance, Technology Risk, and Business Risk functions   to shape the future operating model of the Risk function.

Key Responsibilities

- Lead end-to-end analysis and documentation of   key   Risk Management processes   -   across multiple risk disciplines .

- C onstructively   review   existing ways of working and   i dentify   opportunities for process improvements   that   improve efficienc ies and /or   Risk   outcomes.

- Deliver an innovative perspective,   by   i dentify ing   current and future   opportunities to   leverage   AI, analytics, workflow technologies, and other innovative solutions .     In doing so, e xplore   ambitious   solutions that go beyond   localised use-cases .

- Undertake   interviews, workshops, and working sessions with stakeholders to gather   information,   requirements and   validate   findings .

- Develop future-state process designs   and   actionable transformation recommendations .     Including   implementation roadmaps   and analysis of   benefits,   risks   and   costs.

- Build trusted relationships with senior leaders and process owners across the Risk organization.   Collaborate with Risk, Technology, Data, and   the   ACE   team to assess transformation opportunities .

- Present findings, insights, and recommendations to executive stakeholders and governance forums.

- Monitor external trends, industry best practices, and emerging technologies   – notably AI -   relevant to Risk Management transformation.

- P rovide recommendations on   prioritisation of processes for review .    Including   the value of processes that span Risk and   First   Line-of-defence teams.

- Be an   active member of Risk’s   I nnovation   H ub .    Taking a leading role in bringing innovative ways of working and thinking to this crucial business unit.

Qualifications,   Knowledge   and Skills

- Strong process engineering   or   business process management expertise .     With an   understanding of process redesign, process optimization, and change management principles.

- Ability to analyse complex end-to-end processes and   identify   pra gmatic   improvement opportunities.

- Innovative mindset with a demonstrated ability to challenge established practices and generate creative solutions.

- Awareness of   how emerging technologies can be utilised (including AI), and an appetite to develop this knowledge .

- Excellent stakeholder engagement and relationship management skills .     Including an ability to   influence and gain credibility with senior stakeholders.

- Strong facilitation skills, including leading workshops and cross-functional discussions.

- Strong verbal, written, and presentation skills, with the ability to communicate complex concepts clearly.

- Knowledge of Risk Management processes, operational risk, compliance, or related control functions would be   advantageous   but is not essential.

Experience

- For internal applications - 24 months as Senior Consultant
- 1 2   + years   of    experience   in process engineering, business transformation, operational excellence, or   relevant   management consulting .      Or equivalent skills.

- Experience of   leading process improvement or business transformation initiatives within financial services.

- Experience documenting and redesigning complex end-to-end processes involving multiple stakeholders and systems.

- Experience implementing   innovative   technology   solutions   ( inc   AI) to   enhance processes outcomes and efficiencies .

- Experience engaging with senior leaders and influencing decisions on business transformation initiatives.

- Experience with process improvement methodologies such as Lean, Six Sigma, BPM, or Process Excellence frameworks.

- Strong analytical and data visualization skills.

- Proven ability to lead cross-functional transformation initiatives.

Ideal Candidate Profile

A naturally curious and forward-thinking individual who   can   map   an observed process   whilst considering how it might be transformed or re-imagined.   They will embrace the opportunities provided by technology ( notably   AI) and will consider how their use could   provide   maximum value .    They will bring credibility, creativity, and   strong communication   skills, helping the Risk organization   identify   opportunities   for, and to deliver, innovation.

Working with Us

As a Northern Trust partner, you will be part of a flexible and collaborative work culture, which has a strong history of financial strength and stability. Movement within the organization is encouraged, senior leaders are accessible, and you can take pride in working for a company committed to an inclusive workplace and assisting the communities we serve.

Philanthropy is deeply rooted in Northern Trust’s history and is an essential element of our culture. Employees around the world give their time and talent to work for the greater good of their communities.

Reasonable Accommodation

Northern Trust is committed to working with and providing adjustments to individuals with health conditions and disabilities. If you need a reasonable accommodation for any part of the employment process, please email our HR Service Center at [email protected] , or alternatively you can discuss your individual requirements with the recruiter you are working with.

About Our Bangalore Office

The Northern Trust Bangalore office, established in 2005, is home to over 5,600 employees.  In this stunning office space, we offer fantastic amenities which include our Arrival Hub - Jungle, the GameZone, and the Employee Experience Zone that appeal to both clients and employees.  Learn more.