Impact Manager

Application Instructions

Click Apply to submit your online application. Please attach a resume and thoughtful cover letter on the "My Experience" page in the "Resume/CV" field.

Active City Year Staff members must login to Workday to apply internally.

Number of Positions: 1

###

###

Position Overview
Impact Managers (IMs) lead and develop teams of full-time student success coaches as idealistic, emerging leaders and practitioners who provide holistic support to students, classrooms, and school communities. Reporting to an Impact Director and working primarily from partner school(s), IMs play a critical role in implementing City Year’s Whole School, Whole Child (WSWC) service model, mission, and practices. This position is responsible for three core areas of work: team development and experience, school partnerships, and City Year’s impact goals. Impact Managers support their teams through a challenging and rewarding year of service while helping create the conditions for student and school success.

Job Description

Minimum Qualifications

- 3   y ears of experience in youth development,   people   management,   education,   or comparable experience

- A uthorized documentation to work in the United States

- Ability to pass criminal background checks as   required   for working with school-age children

Responsibilities

The   Impact   Manager will   perform the following roles and responsibilities as described below:

Team   Management

- Lead, manage, and coach a team   ranging from 6-10 AmeriCorps members with the age range of   18-25-year-olds completing a year of   s ervice   t o achieve service impact with students and reach their leadership development potential.

- Monitor performance through consistent check-ins, clear expectations, and   timely   feedback to address challenges , balancing accountability with   the developmental needs of early-career adults.

- Mentor   student success coaches   through career exploration and   decision-making , helping them clarify their   post ‑ service   goals and build skills and networks to pursue their next step.

- Ensure   student success coaches   successfully meet   AmeriCorps   service requirements, including service hours, documentation, and adherence to prohibited activities and program policies.

- Foster a positive, inclusive team culture that supports collaboration and belonging.

Service Delivery &   Impact

- Lead team in implementing   City   Year’s service   model ,   including classroom support,   individualized   tutoring, schoolwide initiatives, extended learning time, and other supports aligned to school priorities .

- Coach   team member s to deliver differentiated tutoring and coaching for students in English-Language Arts, math, and interpersonal skills development.

- Use and interpret student- and program-level data to   identify   trends, guide coaching priorities, and inform decisions with school partners.

- Ensure   accurate   and   timely   collection and entry of service and student data.

School Partner Management

- Serve as the primary liaison between City Year and the school, building strong relationships with principals, teachers, and staff to align service with school priorities   and follow through on shared decisions .

- Participate in regular meetings with school leadership and partners to discuss progress, needs, and conditions for success.

Collaboration & Learning

- Collaborate effectively with teammates to achieve s itewide   goals and foster an inclusive environment.

- Contribute to corps member learning by leading or cofacilitating training sessions during   start - of ‑ year   onboarding and ongoing learning & development days.

- Reinforce centralized training through   on ‑ the ‑ job   coaching, reflection, and team learning activities.

- Role model a growth mindset and commitment to City Year’s culture and   values   as a leader within a youth-serving organization.

- Perform   additional   responsibilities as assigned by the direct supervisor to advance City Year’s mission.

Preferred Qualifications

- Experience c oaching, supervising, or developing young adults

- Experience working in schools or youth development settings

- Experience using data to inform decisions

- Experience with instructional coaching is a plus

- Knowledge of local school district context   is   a plus

- City Year/AmeriCorps experience is a plus

Competencies

In order to  succeed in this role, an applicant must have the following competencies:

- Developing & Empowering Others:   Creates opportunities for others to learn, develop,   take action , and lead.

- Managing Performance:   Assigns, tracks, and prioritizes work to ensure high-quality outputs; inspires committed and positive action toward organizational goals.

- Team Building:   Leads individual contributors into becoming a cohesive unit; fosters belonging, collaboration, and inclusion.

- Collaboration : Connects with stakeholders to   identify   shared interests; partners with others to incorporate different perspectives toward a common goal.

- Project Management:   Organizes, prioritizes, and tracks work across people, partnerships, and timelines to ensure alignment and   follow ‑ through .

Working Conditions

- Works primarily on-site   at one or two   partner school s , with   additional   time spent at the City Year office for meetings,   training , and team gatherings.

- Follows a schedule aligned with school-day hours   (typically between   8 :00 a.m. and 5: 30   p.m.) ,   with occasional early mornings, evenings, or weekend hours for events,   trainings , or service days.

- May re quire travel between multiple school sites within the district and occa sional local travel for City Year events.

- Must be able to work in a fast-paced, youth-centered school environment, with a noise level that can range from moderate to high.

- Occasional lifting or carrying of materials (e.g., event supplies, training materials) up to ~20 lbs.

- Reliable transportation to and from school sites and office locations is require d .    [Requires a valid driver’s license for travel as part of job duties   and/or ability and willingness to navigate public transit system. ]

- Must have reliable internet access when   participating   in any required virtual meetings or   trainings .

Compensation

The salary for this position is $50,000 annually. Compensation is   commensurate   with experience and aligned with internal equity practices.

City Year offers a comprehensive benefits package designed to support employees’ well-being and professional growth. Benefits may include:

- Medical, dental, and vision insurance

- Generous paid time off, including holidays and wellness time

- Retirement savings options with employer contribution opportunities

- Professional development and leadership growth opportunities

- Employee   assistance   and wellness resources

City Year is committed to building a diverse,   equitable , and inclusive workplace and strongly encourages candidates from varied backgrounds and experiences to apply.

Benefits

Full-time employees will be eligible for all benefits including vacation, sick days and organization holidays. You may participate in all benefit programs that City Year establishes and makes available to eligible employees, under (and subject to all provisions of) the plan documents that govern those programs. Currently, City Year offers medical, dental, vision, life, accidental death and dismemberment and disability coverage, Flexible Spending Accounts (FSA), and other benefits including 401(k) plan(s) pursuant to the terms and conditions of company policy and the 401(k) plan document. For more information, click here .

Employment at City Year is at-will.

City Year does not sponsor work authorization visas.