Receptionist

The Receptionist serves as the face of our community and is responsible for creating a warm, welcoming, and professional first impression for all residents, families, and guests. This role plays a key part in shaping the overall experience of our community by ensuring every person who walks through our doors feels valued, respected, and cared for.

This is a hospitality-focused role within an independent living community. We do not provide hands-on medical or personal care to residents—our focus is on lifestyle, service, and experience.

Key Responsibilities

- Greet residents, guests, and visitors with warmth, professionalism, and kindness

- Answer phones and assist with inquiries in a friendly and helpful manner

- Ensure the front desk and lobby remain clean, organized, and welcoming at all times

- Support a positive, hospitality-driven environment for residents and guests

- Assist with general administrative and operational tasks as needed

Overnight Shift Responsibilities (12:00 AM – 8:00 AM)

- Perform routine security walkthroughs throughout the community

- Ensure a safe, calm, and secure environment overnight

- Respond to resident requests in a timely and professional manner

- Complete light cleaning, organizing, and support tasks as assigned

Qualifications

What Were Looking For

- A genuine passion for kindness, service, and helping others

- Strong communication and interpersonal skills

- Professional, dependable, and self-motivated

- Ability to create meaningful connections with residents and guests

- Comfortable working independently (especially overnight shift)

- Previous customer service or hospitality experience preferred