IT Innovation Operations Specialist (AI) - IT Services - 107877 - Grade 7

University of BirminghamUnited KingdomOn-siteFull-timeStaff, 8–12 yearsListed 3 weeks ago

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About this role

This role will play an important part in the operational support and administration of IT innovation initiatives as part of the university’s strategic framework and digital strategy. The role will focus on the deployment, administration, monitoring, and operational management of innovative technical solutions and platforms that help to advance the University, improve its efficiency and enhance user experience.
A primary focus for this role in the new term will be the comprehensive administration and operational rollout of the NebulaOne AI platform, ensuring its stability, user access management, and performance. Additionally, the post holder will manage and maintain operational views of Service Innovation and Automaton (SIAP) delivered platforms and applications, establishing clear monitoring, dashboards, and health checks to ensure seamless service delivery.