Transportation Specialist I

POSITION SUMMARY: Transportation Specialist I is responsible for providing transportation services for the frail and elderly participants from their homes to the Rocky Mountain Health Care Services (RMHCS) center and for medical appointments. Transportation Specialist I must maintain clean vehicles, and perform vehicle checks regularly for safety.

MISSION : Improving lives, Optimizing wellness, Promoting independence

RESPONSIBILITIES AND DUTIES:

ESSENTIAL JOB FUNCTIONS:

- Drives vehicles in a safe and responsible manner utilizing defensive driving skills and follow assigned routes. This includes smooth breaking, and acceleration, taking bumps or curves at a reasonable speed, etc.

- Loads and unloads participants in and out of vehicles safely following correct Policies and Procedures

- Escorts participants safely from the bus thru door and back on to the bus utilizing all safety training, safety equipment and skills

- Ensures the proper securement of the participants inside the vehicle and while unloading using the proper safety equipment and procedures

- Notifies Dispatcher if running late on a pickup or route

- Notifies Appropriate staff of all cancels and reason why

- Transports participants to scheduled appointments as arranged by the dispatcher

- Assists participants in their home environment or other locations with tasks when necessary (i.e.: put on socks, shoes, jackets, etc.)

- Maintains clean vehicle, by regularly sweeping floors, cleaning glass, cleaning exterior, etc.

- Maintains safe working environment to include maintaining a safe vehicle by ensuring all aspects of the vehicle are in top working condition, documenting all deficiencies on the DVIR and reporting any safety issues immediately to Transportation Management

- Works with Transportation Management to schedule maintenance or repairs of vehicles

- Notifies dispatcher of any participant transportation needs, noted participant concerns, or issues observed in the participants houses

- Assists participants at appointments or other assigned outings, as needed

- Must remain patient and maintain good customer service, supporting the Rocky Mountain Way, when working with dispatcher, supervisors, participants or customers either internal or external

- Required to maintain detailed notes and documentation, submitting documentation timely

- Performs other duties as requested/assigned

Qualifications

- High School Diploma or GED is required. Equivalent experience in lieu of education will be accepted

- Experience working with the frail, elderly or disabled population highly desired

- Must be 21 years of age or older

- Experience driving large vehicles highly desired

- Must have excellent written and verbal communication skills and demonstrate the ability to interact clearly and effectively with both internal and external customers

- Must have a current Colorado Drivers License and driving record must be in compliance with Company policy. Must maintain current automobile insurance

- Must have and maintain a driving record which is in compliance with Company Policy

- Must be able to maintain a safe work environment.

- Must be knowledgeable in computer applications including email and navigating the internet

- Skilled in establishing and maintaining effective working relationships with participants, co-workers, vendors, medical staff, and the public

- Must be available to work all Transportation operational hours which may include overtime, on-call and weekends

- Must have the ability to work with minimal supervision

We strive to provide our employees with a comprehensive and affordable benefits package including Medical and Prescription Drug, Dental, Vision Care, Wellness Program, Telemedicine Program, Flexible Spending Accounts, Health Savings Account, Company Paid Basic Life and Accidental Death & Dismemberment, Company Paid Long-Term Disability, Voluntary Life Insurance, Voluntary Short-Term Disability, Accidental Injury Insurance, Critical Illness, Hospital Indemnity, 403(b) Savings Plan, Legal Shield and IDShield, Employee Assistance Program (EAP), Paid Time-Off plan. Such benefits are based on applicable state law and factors such as pay classification (full-time, part-time, or casual), job grade and length of service.