Guest Relations Coordinator - Sign on Bonus *Potential

Hourly Rate: $20.00

Job Description
Up to $1K Sign-On Bonus Potential*

Up to $1000 sign on bonus *potential with 1 year of timeshare experience*

Are you looking for a place where meaningful moments are made together?

W e make vacation dreams come true for travelers around the world in a supportive, friendly, and beautiful work environment. As a Coordinator Customer Relations , you will assist in providing our Owners/guests with experiences and events to make memorable vacation memories, where meaningful moments are made together.

Where great benefits lead to a life fulfilled .

- Competitive Pay

- Medical/Dental/Vision/401K opportunities

- Travel discounts

- Credit Union Membership

- Tuition Reimbursement

- Professional Counseling & Family Support

- Growth and Development Opportunities

*Benefit eligibility will vary by position

As a Coordinator Customer Relations, a typical day will include:

- Communicate s with preview tour customer via telephone before their scheduled arrival and tour date.

- You will offer Concierge-style services to guests coming to stay with us on a promotional vacation package.

- Provide s detailed information about property amenities.

- Engage s customers in conversation regarding their stay, property services, and area attractions/offerings.

- Identif ies special customer needs and arranges to have those needs fulfilled upon customer arrival.

- Address es customers' service needs in a professional, positive, and timely manner.

Guest Experience and Company Standards

- Welcome and greet guests and anticipate and address their needs.

- Interact with colleagues and guests professionally and promptly.

- Enjoy talking with guests by phone and/or in person with excellent written and verbal communication skills.

- Always follow company policies and safety procedures.

To Become a Coordinator Customer Relations:

- Available to work a flexible schedule to include weekends and holidays.

- Reach overhead and below the knees, perform bending, twisting, pulling, and stooping, and be able to stand, sit, or walk for an extended period of time .

- Lift/Carry/Push/Pull Items that Weigh up to 10lbs without assistance .

- Position may require background and drug screening contingent on company policy in accordance with applicable legal requirements.

Marriott Vacations Worldwide is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture.