About this role
Hourly Rate: $31.40
Hourly Wage: $31.40
$500 SIGN ON BONUS - This bonus is for new hires. Internal candidates, college programs, rehires and managers are excluded. Payments are in $250 increments at 30 and 90 days, paid on the following paycheck.
Job Status: Casual (0-19 / hours per week).
Are you looking for a place where meaningful moments are made together?
At Marriott Vacations Worldwide (MVW) , we make vacation dreams come true for travelers around the world in a supportive, friendly, and beautiful work environment. As a Lobby Ambassador at MVW , you will assist in providing our Owners/guests with experiences and events to make memorable vacation memories, where meaningful moments are made together.
Where great benefits lead to a life fulfilled.
- Competitive Pay
- Travel discounts
- Credit Union Membership
- Professional Counseling & Family Support
- Growth and Development Opportunities
- *Benefit Eligibility will vary by position
S ite Specific Perks:
- Free daily associate meal
- AAA Four Diamond Resort
- Complimentary breakroom amenities & soft drinks
- Celebratory Luncheons
- Company branded attire for outdoor associates
- Complimentary work shoes
- Discounts to onsite food outlets
- Quarterly team luncheon celebrations and awards
- Community service opportunities
- Sustainability awards - Audubon Green Lodging
As a Lobby Ambassador, a typical day will include:
- G reet s and engages resort guests to enhance the service experience through activation of all outlet services within the lobby area (e.g., Restaurant & Bar, Front Desk, Business Center, Lounge, etc.).
- Responds to guest requests for special arrangements or services (e.g., transportation, reservations, dry cleaning) by arranging or identifying appropriate providers.
- Informs guests of property amenities, services, hours of operation, and local areas of interest and activities.
- Gathers, summarizes and provides local area knowledge to inform guests about the property and the surrounding area amenities, including special events and local activities.
- Contacts appropriate individuals or departments (e.g., Bellperson , Housekeeping, Food & Beverage Server) as necessary to resolve guest calls , requests, or problems .
Guest Experience and Company Standards
- Welcome and greet guests and anticipate and address their needs.
- Interact with colleagues and guests professionally and promptly.
- Contribute to team goals.
- Always follow company policies and safety procedures.
To Become a Lobby Ambassador at MVW:
- Available to work various shifts, holidays, and both weekend days.
- Reach overhead and below the knees, perform bending, twisting, pulling, and stooping, and be able to stand, sit, or walk for an extended period of time .
- Lift/Carry/Push/Pull Items that Weigh up to 50 lbs without assistance .
- Position may require background and drug screening contingent on company policy in accordance with applicable legal requirements.
Marriott Vacations Worldwide is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture.