About this role
Conversational AI / Chatbot Developer
Diverse Agile Solutions, LLC (DAS) is seeking an experienced Conversational AI / Chatbot Developer to support an enterprise client and help design, develop, integrate, and optimize next-generation conversational AI experiences.
This is an exciting opportunity for a developer who enjoys working at the intersection of traditional conversational AI, Generative AI, and autonomous AI agents . The ideal candidate will have strong Microsoft Azure conversational technology experience and be comfortable integrating AI solutions with enterprise platforms such as Salesforce and PeopleSoft.
What You'll Do
- Design, develop, test, deploy, and maintain enterprise chatbots, virtual assistants, and AI agents.
- Develop and maintain conversational applications using Azure Bot Framework SDK v4 .
- Build conversational workflows using Waterfall Dialogs, custom middleware, and state management .
- Help modernize existing chatbot capabilities using Azure AI Foundry, Microsoft Copilot Studio, and Microsoft Agents 365 / Microsoft 365 Agents SDK technologies .
- Integrate conversational applications with enterprise systems using MuleSoft, REST APIs, Salesforce, and PeopleSoft .
- Develop Salesforce Live Chat and Case Management integrations for human-agent escalation and automated case routing.
- Build rich conversational experiences using Adaptive Cards across web, mobile, and messaging channels.
- Integrate Azure Conversational Language Understanding (CLU) with Azure OpenAI/GPT to support intent recognition, routing, fallback handling, and contextual responses.
- Develop and optimize RAG and LLM-based solutions .
- Monitor conversation logs, intent accuracy, containment rates, and other performance metrics to continuously improve the user experience.
- Use tools such as Azure Application Insights and Power BI to analyze conversational performance.
- Work with Product Managers, UX Designers, developers, and business stakeholders to translate business requirements into effective conversational experiences.
- Participate in Agile development, testing, code reviews, and CI/CD activities.
Required Qualifications
- 3+ years of software development experience with a focus on Conversational AI, NLP/NLU, chatbots, or LLM/AI agent development.
- Hands-on experience with Azure Bot Framework SDK v4 .
- Experience with Waterfall Dialogs, custom middleware, and conversation state management .
- Strong programming experience with C# and .NET .
- Experience with JavaScript , HTML, and CSS.
- Experience with Azure OpenAI and/or Generative AI technologies .
- Experience with Azure CLU or other NLU technologies .
- Experience integrating enterprise applications through REST APIs and/or MuleSoft .
- Experience with Salesforce and/or PeopleSoft integrations .
- Strong understanding of conversational design, APIs, enterprise integration, and cloud-based application development.
- Excellent communication skills and ability to work effectively with technical and non-technical stakeholders.
Preferred Qualifications
- Experience with Azure AI Foundry .
- Experience with Microsoft Copilot Studio .
- Experience with Microsoft Agents 365 / Microsoft 365 Agents SDK .
- Experience developing Adaptive Cards .
- Salesforce Live Chat and Case Management integration experience.
- Experience with Azure Cosmos DB for conversation state and user context.
- Experience with Azure Application Insights and Power BI .
- Experience developing RAG/LLM orchestration solutions.
- Experience building or maintaining CI/CD pipelines using Azure DevOps, GitHub Actions, or similar tools.
- Experience working in higher education or other complex enterprise environments .
- Experience with agentic AI and autonomous AI architectures.
Why Join DAS?
At Diverse Agile Solutions , you'll work on challenging technology initiatives involving Artificial Intelligence, Cloud, DevSecOps, Cybersecurity, Agile Transformation, and Enterprise IT modernization .
We are a growing technology services company that values technical excellence, collaboration, accountability, and professional growth.
Position Details
Position: Conversational AI / Chatbot Developer
Company: Diverse Agile Solutions, LLC
Employment Type: Contract
Work Arrangement: [Remote potential depending on candidate]
Location: Adelphi, MD
Duration: Initially 6 month with possible extension
Compensation: $85,000 - $90,000
How to Apply
If you're an experienced Conversational AI developer who is excited about combining Azure, Generative AI, enterprise integrations, and next-generation AI agents , we'd like to hear from you.