Social Media Manager

IBC RoofingWilmington, North CarolinaOn-siteFull-timeMid level, 2–5 yearsListed 2 weeks ago

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About this role

Job Title: Social Media Manager – Organic Growth

Department: Marketing

Employment Type: Full-Time

In Office

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About the Role

We build things that last - roofs, relationships, and a reputation earned one job at a time. Now we're looking for a content-first Social Media Manager to take everything happening on our job sites and turn it into organic growth that converts.

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What You'll Own

- Manage and grow all social channels - Instagram, Facebook, TikTok, LinkedIn, and YouTube - with a focus on organic reach

- Build and execute a monthly content calendar showcasing our work, our people, and our expertise

- Shoot, direct, and edit short-form video content for Reels, TikToks, and YouTube Shorts - start to finish

- Design on-brand graphics, stories, and post layouts

- Write compelling captions with SEO-optimized copy and CTAs that drive engagement and leads

- Monitor and actively engage with followers - comments, DMs, and reviews - to build a loyal community

- Stay current on algorithm shifts, trending audio, and emerging formats and adapt fast

- Coordinate with field crews to capture authentic, in-the-moment jobsite content

- Track and report on KPIs monthly: follower growth, reach, impressions, engagement rate, and lead attribution

- Run A/B tests on content formats, posting times, and copy to continuously improve performance

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Requirements

- 2+ years managing social media for a brand or agency

- Proven organic growth track record - bring the numbers

- Video editing proficiency (CapCut, Adobe Premiere, DaVinci Resolve, or similar)

- Graphic design skills (Canva, Photoshop, or Adobe Express)

- Deep understanding of Instagram, TikTok, Facebook, and LinkedIn algorithms

- Ability to create content in fast-paced, outdoor jobsite environments

- Understanding of YouTube SEO and long-form caption strategy

- Proficient with Meta Business Suite, TikTok Analytics, and similar tools

- Strong written communication skills with the ability to develop and maintain brand voice

- Self-starter who owns their deadlines without micromanagement

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Bonus Points

- Experience in construction, roofing, trades, or home services

- Photography skills or drone footage experience

- Paid social experience (Meta Ads, TikTok Ads)

- Google review and reputation management experience

- Knowledge of Google Analytics / GA4

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What We Offer

- Competitive salary commensurate with experience ( 42-48K - bonuses available)

- Health benefits

- Mileage reimbursement for jobsite visits

- Creative autonomy to build a social presence from the ground up

- Direct access to leadership - your ideas get heard

- Real growth potential as the company scales