Warehouse Operations Manager- Colton

Job Summary:

We are looking for an experienced, highly motivated, hands-on Warehouse Operations Manager for our Colton, CA warehouse. The Warehouse Operations Manager is responsible for the efficient day-to-day operation of the Warehouse.

Supervisory Responsibilities:

- Coordinates and oversees the day-to-day workflow of warehouse staff.

Duties/Responsibilities:

- Ensures the safe, clean, and efficient operation of the warehouse to meet service standards.

- Ensures proper labor coverage for daily workload.

- Develops and ensures compliance with both internal and external SOPs.

- Develops and implements shipping and receiving work schedules and assignments to assure effective and efficient operations.

- Makes recommendations to the Warehouse, Facility or Branch Manager on programs to improve warehouse operations.

- Interacts with customers daily and attends regular customer meetings.

- Directs the operations of the warehouse personnel to achieve prescribed objectives.

- Develops and implements daily plan for allocating equipment to jobs.

- Maintains a professional and courteous relationship with customers and ensures that all personnel do the same.

- Supervises all inbound and outbound shipments to ensure they are carried out accurately and in a timely manner.

Qualifications

Required Skills/Abilities:

- Working knowledge of Microsoft Office applications

- Working knowledge of warehouse / mechanical equipment

- Working knowledge of OSHA, DOT, HAZMAT, FDA regulations and the willingness to become certified in one or more of these areas as necessary.

- Ability to work in fast paced environment.

- Ability to handle changing priorities and use sound judgment in stressful situations.

- Experience with developing and implementing performance metrics and process improvement.

- Excellent talent management and team building skills.

- Experience with writing reports, business correspondence and procedure manuals.

- Ability to effectively present information and respond to questions from groups of managers, clients, and customers.

- Ability to interpret a variety of instructions furnished in written, oral, diagram or schedule form.

- Excellent verbal, non-verbal, and written communication skills

- Excellent customer service skills, specifically with external clients

- Bilingual English/Spanish is preferred, not essential.

- Ability and availability to work irregular or extended hours including nights, weekends and holidays as needed by the customer.

Education and Experience:

- High school diploma or equivalent required.

- 3+ years of hands-on supervisory experience in a multi-client, 3PL warehouse, fulfillment and distribution facility

- Forklift experience required, with experience handling oversized pallets preferred.

- Experience with Warehouse Management Systems (CargoWise preferred)

- Physical Requirements:

- Must be able to stand/walk for up to 10-12 hours.

- Lift and move totes up to 50 pounds.

- Walking in the warehouse and around area with great frequency.

- Should be able to work in environments with variable noise levels, lighting conditions and temperature variation and able to access all areas of building without limitations.

- Regular bending, lifting, stretching, and reaching both below the waist and above the head.