About this role
Strategic goals – Ensure Our Quality Culture can deliver continuous FSQ improvement.
- Ensure the facility is ‘audit ready everyday’ by setting standards and establishing a strong quality culture at all levels
- Leads the Quality Continuous Improvement program to increase customer satisfaction through increased product ratings and reduced complaint levels
- Works to systematically reduce risk through constant re-evaluation of the HARPC/Food Safety plan using data and observation to assess and minimize risks and vulnerabilities
Role and Responsibilities
- Lead the quality team and, as a member of the site senior management team, ensure that the plant is ‘doing the right things’ (validation) and ‘doing things right’ (Verification)
- Develop and implement the Food Safety Plan (HARPC, HACCP, SSOP, GMP)
- Ensure full compliance with regulatory codes
- Coordinate/Plan Regulatory visits (USDA, FDA, FDA-FSMA, State & City)
- Coordinate/Plan 3rd Party and Certification audits (SQF, GIG, Organic, Military).
- Develop wider FSQ understanding within the team
- Ensure the internal audit system is capable of driving compliance and expose improvement opportunity is process and team/individual capability and competency
- Work with vendors and corporate team to ensure incoming material standards are met
- Develop sensory and other quality tools for the team
- Audit suppliers of raw materials
- Oversee and audit finished product specifications to ensure they are accurate and the specification is being met
- Lead the CAPA process for complaints and internal deviations
- Oversee customer manufacturing documents (iCiX, GORP)
- Manage laboratory and all associated items (allergen testing, environmental sampling program, pre op testing, microbiological testing program for shelf life and confirmation studies) and budgets
As A Leader Within the Kettle Cuisine Team You Are Expected To:
- Model, develop and support Kettle’s Core Values and safety culture
- Manage performance of all team members
- Build a strong, committed, and collaborative team
- Develop individual team members & their careers
- Conduct annual reviews and PDPs for all direct team members
- Create a culture of accountability & performance
- Drive a focus on quality and continuous improvement
- Plan work, track results and resolve variances
Qualifications and Experience
- 10 years+ experience in the fresh food manufacturing in a technical role
- Degree or equivalent qualification in Food Science/Microbiology or equivalent
- Drive, Energy, Integrity , Tenacity
- Excellent communication skills at all levels
- High Level of computer literacy – Excel, Word & internet
Required Attributes
- Self-starter able to conceptualize and drive initiatives forward
- Positive attitude and motivated by contributing to the overall success of the team
- Able to develop strong relationships with internal and external stakeholders
- Creative problem solving skills
- Obsessive attention to detail, well organized and able to juggle many projects at once
- Comfortable moving at a fast pace and in ambiguous environments
- Passionate about food
- Willing to address difficult situations head on with patience and respect