About this role

CAPCO POLAND

Capco Poland is a global technology and management consultancy specializing in driving digital transformation across the financial services industry. We are passionate about helping our clients succeed in an ever-changing industry.

We are also:

- Experts in banking and payments, capital markets and wealth and asset management

- Committed to growing our business and hiring the best talent to help us get there

- Focused on maintaining our nimble, agile and entrepreneurial culture

About the Role:

We are seeking a highly analytical and detail-oriented Business Analyst with deep experience in payments , particularly in credit card products and processing . This role will support the development and enhancement of innovative payment solutions, working closely with product managers, technology teams, and external partners to deliver best-in-class customer experiences.

Key Responsibilities:

- Collaborate with product managers to define and refine product requirements for credit card and payment solutions.

- Analyze business processes, customer journeys, and transaction data to identify opportunities for innovation and optimization.

- Translate business needs into detailed functional and non-functional requirements, user stories, and acceptance criteria.

- Support the end-to-end lifecycle of credit card products, including onboarding, authorization, clearing, settlement, and dispute management.

- Conduct market and competitor analysis to inform product strategy and positioning.

- Work with cross-functional teams (engineering, compliance, operations, finance) to ensure alignment and successful delivery.

- Assist in UAT planning and execution, ensuring solutions meet business and regulatory requirements.

- Monitor KPIs and performance metrics post-launch to assess impact and identify areas for improvement.

Required Qualifications:

- 5+ years of experience as a Business Analyst in the payments industry , with a strong focus on credit card products .

- Solid understanding of card scheme operations (Visa, Mastercard, etc.), issuer/acquirer models, and payment processing flows.

- Experience working in Agile/Scrum environments.

- Strong analytical and problem-solving skills with proficiency in tools like Excel, SQL, or BI platforms.

- Excellent communication skills, with the ability to translate complex concepts into clear, actionable insights.

- Familiarity with regulatory and compliance considerations in the payments space (e.g., PSD2, PCI DSS).

Preferred Qualifications:

- Experience with digital wallets, tokenization, or embedded finance.

- Knowledge of APIs and integration with third-party payment providers.

- Background in launching or supporting innovative card-based products or loyalty programs.

WHY JOIN CAPCO?

- Employment contract and/or Business to Business - whichever you prefer

- Possibility to work remotely

- Speaking English on daily basis, mainly in contact with foreign stakeholders and peers

- Multiple employee benefits packages (MyBenefit Cafeteria, private medical care, life-insurance)

- Access to 3.000+ Business Courses Platform

- Access to required IT equipment

- Paid Referral Program

- Participation in charity events e.g. Szlachetna Paczka

- Ongoing learning opportunities to help you acquire new skills or deepen existing expertise

- Being part of the core squad focused on the growth of the Polish business unit

- A flat, non-hierarchical structure that will enable you to work with senior partners and directly with clients

- A work culture focused on innovation and creating lasting value for our clients and employees

ONLINE RECRUITMENT PROCESS STEPS

- Screening call with the Recruiter

- Competencies interview with Capco Hiring Manager

- Client’s interview

- Feedback/Offer