Senior IT & Security Operations Engineer

Who are We?
Field AI is transforming how robots interact with the real world. We are building risk-aware, reliable, and field-ready AI systems that address the most complex challenges in robotics, unlocking the full potential of embodied intelligence. We go beyond typical data-driven approaches or pure transformer-based architectures, and are charting a new course, with already-globally-deployed solutions delivering real-world results and rapidly improving models through real-field applications.
Learn more at https://fieldai.com.
About the Job
We're hiring a Director of IT, Infrastructure & Security to own Field AI's IT operations, corporate and cloud security, and compliance program end-to-end. You'll inherit a working program, SOC 2 Type II is in place, CMMC is being run in partnership with our MSP, and core IT systems are operational. Your charter is to keep it running well, mature it where it matters most, and serve as the senior voice on IT and security risk to the executive team.
This person must be highly comfortable operating in an environment where Google Workspace and Slack, Github nad Jira are core IT and identity platforms, and where Linux/Ubuntu is the primary operating system across much of the company’s technical environment. We are looking for someone who has supported technical organizations where Linux-based systems are the norm, not an edge case.
This role is for someone who likes to operate close to the work. You will lead a small, capable IT team, manage our MSP relationships, and partner with Engineering, Legal, Sales, and Executive leadership to keep Field AI secure, compliant, and productive. Success here requires judgment, urgency, and practicality: knowing which controls matter, building cross-functional alignment, and shipping durable solutions without depending on large teams, heavy process, or perfect conditions.

What You'll Get To Do

- Endpoint Fleet Management: Own the full lifecycle of our macOS and Linux endpoint fleet through JumpCloud MDM, enrollment, configuration, application deployment, patch management, and compliance enforcement. Define and maintain the golden configurations every new device is built from.

- Network Operations: Operate the office and lab network end to end, switches, firewalls, Wi-Fi, VLANs, and VPN. Design and configure network infrastructure, perform maintenance and upgrades, and provide deep-dive troubleshooting from layer 1 through layer 7.

- Endpoint Security: Operate CrowdStrike Falcon as our primary EDR — deploy sensors, define prevention and detection policies, tune detection logic to reduce false positives, and lead first response on endpoint security incidents.

- Compliance Partnership: Partner with Security and Legal on SOC 2 and ISO 27001 — translate framework requirements into operational controls, automate evidence collection, and own the IT-side response to audits and quarterly access reviews.

- Senior Technical Escalation: Serve as the senior technical resource on the IT team — resolve complex incidents, document resolutions as runbooks, and automate the underlying root cause wherever possible.

What You Have

- Senior IT Operations Background: 5+ years of IT engineering experience, including time as a senior individual contributor on a small IT team in a fast-paced startup environment.

- Linux & macOS Expertise: Deep Linux internals knowledge — systemd, kernel and networking subsystems, package management, sso integration, and host-level diagnostics. Equivalent fluency administering macOS at scale.

- MDM Expertise: Production experience administering and scaling a modern MDM platform, ideally JumpCloud — policy authoring, configuration profiles, and rollout strategies across a heterogeneous fleet.

- Networking Depth: Hands-on experience with professional-grade networking equipment such as Sophos, Ubiquiti, or Fortinet — switches, firewalls, Wi-Fi, and VPN — including packet-level troubleshooting.

- Cloud & SaaS Administration: Hands-on administration of Google Workspace, GitHub, AWS, and Jira Cloud, with strong fundamentals in SSO/SAML/OIDC, SCIM provisioning, and IAM hygiene.

- Endpoint Security: Working experience with CrowdStrike Falcon or a comparable EDR/XDR platform — sensor deployment, policy configuration, detection tuning, and incident triage.

- Compliance Experience: Practical experience supporting SOC 2 and/or ISO 27001 — operationalizing controls, collecting evidence on a recurring cadence, and partnering with auditors.

The Extras That Set You Apart

- Scripting proficiency in Python, Bash, or similar for IT and identity automation

- Experience standing up or maturing a JumpCloud deployment from the ground up

- Background supporting robotics, hardware, or lab environments

- Prior on-call or incident response experience in a security-conscious environment

- Vendor management and procurement experience for IT and security tooling

Compensation and Benefits
Our salary range is generous and we take into consideration an individual's background and experience in determining final salary; base pay offered may vary considerably depending on geographic location, job-related knowledge, skills, and experience.
 
Why Join Field AI?
We are solving one of the world's most complex challenges: deploying robots in unstructured, previously unknown environments. Our Field Foundational Models™ set a new standard in perception, planning, localization, and manipulation, ensuring our approach is explainable and safe for deployment.
You will have the opportunity to work with a world-class team that thrives on creativity, resilience, and bold thinking. With a decade-long track record of deploying solutions in the field, winning DARPA challenge segments, and bringing expertise from organizations like DeepMind, NASA JPL, Boston Dynamics, NVIDIA, Amazon, Tesla Autopilot, Cruise Self-Driving, Zoox, Toyota Research Institute, and SpaceX, we are set to achieve our ambitious goals.
Be Part of the Next Robotics Revolution
To tackle such ambitious challenges, we need a team as unique as our vision — innovators who go beyond conventional methods and are eager to tackle tough, uncharted questions. We're seeking individuals who challenge the status quo, dive into uncharted territory, and bring interdisciplinary expertise. Our team requires not only top AI talent but also exceptional software developers, engineers, product designers, field deployment experts, and communicators.
We are headquartered in always-sunny Irvine, Southern California and have US based and global teammates.
Join us, shape the future, and be part of a fun, close-knit team on an exciting journey!
We celebrate diversity and are committed to creating an inclusive environment for all employees. Candidates and employees are always evaluated based on merit, qualifications, and performance. We will never discriminate on the basis of race, color, gender, national origin, ethnicity, veteran status, disability status, age, sexual orientation, gender identity, marital status, mental or physical disability, or any other legally protected status.
We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.