Rental Account Manager

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Job Description :

BUILD ON YOUR CAREER WITH A COMPANY THAT HAS A FUTURE

At Ryder, our most important competitive advantage is our people.    CULTURE- INTEGRITY- FAMILY . As a Customer Service Coordinator,   you’ll   be part of a dynamic team, equipped to succeed and empowered to develop your transportation &   logistics   career. This is an essential   industry   and   we’ve   been in the game since 1933!

The   Rental Account Manager   exists as the primary Rental Sales/Marketing function at the BU level. This position   mainly supports   the commercial rental and trailer services product lines. Will increase Ryder's rental sales presence in the BU ensuring the generation of profitable new accounts while   retaining   existing accounts.   The end result   should be the pure rental revenue growth, improved   profitability   and improved Return on Assets. In addition, given their lease conversion quotas, the position should be   additional   lease sales filters for the organization improving the lease sales productivity and performance for the Lease Sales organization .

If   you're   motivated, coachable, and looking for a   fast paced , inclusive environment,   you've   come to the right place. This position comes with a competitive salary and uncapped commission. We also offer a full benefits package, 401k employer match, PTO, and a discount on shares!

Shop Location: Cleveland OH

Hours: First Shift

Schedule: Monday - Friday

Territory/Region:   Cleveland, Akron and Youngstown

Salary plus commission

Learn more about our Rental Account Manager role:   https://youtu.be/ES2U3aWllpc?si=BFGte6AKpo94IOJA

Here i t   from   people   who   work here!

https://www.youtube.com/watch?v=usBbl6L1V6E

This is Ryder:

https://www.youtube.com/watch?v=b24PFgxvVS0

Ryder offers comprehensive health and welfare benefits, including medical, prescription, dental, vision, life insurance, and disability insurance options, as well as paid time off for vacation, illness, bereavement, family and parental leave, and a tax-advantaged 401(k) retirement savings plan.

You thought   that   was it?   Take a look   at a few of these: Ryder's most recently been named " Top Company for Women to Work for in Transportation "   by   Women in Trucking,   one of   Fortune Magazine ’s “ World’s Most Admired Companies ”, & one of “ Reader's Choice Excellence Awards ” by   Inbound Logistics.   What about our green initiative…? We have the largest EV footprint in the U.S. In addition to that, Verizon has recognized Ryder with their " Supplier Environmental Excellence Award "

Essential Functions

- SALES:  
Develop leads through cold calls, telephone   solicitation   and customer visits.   Through the use of   product knowledge, assess customer's   needs   and   develops   a proposal. Work with rental operations to ensure the equipment is available. The RAM is also responsible for marketing at the branch level and ensuring that rental sales representative   are   skilled in telemarketing to prospective customers and current customers  
SCOPE OF DECISION MAKING:  
Contacting actual decision maker, developing a competitive proposal. Training of RSR in proper phone skills and marketing techniques

- CUSTOMER RETENTION:  
Maintain   a contact   with the customers through multiple customer visits and phone calls. Ensure quality service is provided by effectively handling customer complaints and staying abreast of customer needs and   long term   rentals  
SCOPE OF DECISION MAKING:  
Retaining customers in a   price competitive   market. Scheduling a time for retention visits to long term rental customers to ensure Ryder keeps a good relationship

- TIME ADMINISTRATION:  
Proposal and contract development,   maintaining   customer files, preparation of follow-up   correspondence   and coordination with other BU departments. Maintaining FIS integrity and accuracy of customer data in the DPS system.   Administration-credit   approval, collections of receivables, maintenance-PM status and updates of scheduling.

- SCOPE OF DECISION MAKING:  
Follow-up within a specific   time frame . Compliance with company procedures. Diplomatically dealing with collection of past due receivables

Additional Responsibilities

- Performs other duties as assigned.

Skills and Abilities

- Strong verbal and written communication skills

- Ability to build strong customer relationships

- Performs work independently with minimal supervision

- High energy,   self directed ,   self motivated   and able to work as part of a team as well

- Flexibility to   operate   and self-driven to excel in a fast-paced environment

- Capable of multi-tasking, highly organized, with excellent time management skills

- Highly thorough and dependable

- Committed to good ethical business practices

- Maintains a high degree of professionalism

- Ability to create and   maintain   professional relationships within all levels of the organization (peers, work groups, customers, supervisors)

- Detail oriented with excellent follow-up practices

Qualifications

- Bachelor's degree   required   in Marketing or 5 years equivalent   job related   experience

- One (1) year or more sales experience or equivalent sales training   required

- Three (3) years or more sales experience preferred

- One (1) year or more Industry experience preferred

#LI -JM

#INDexempt

#FB

Job Category
Outside Sales

Compensation Information :

The compensation offered to a candidate may be influenced by a variety of factors, including the candidate’s relevant experience; education, including relevant degrees or certifications; work location; market data/ranges; internal equity; internal salary ranges; etc. The position may also be eligible to receive an annual bonus, commission, and/or long-term incentive plan based on the level and/or type. Compensation ranges for the position are below:

Pay Type :
Salaried

Minimum Pay Range :
55,000

Maximum Pay Range :
55,000

Benefits Information :

For all Full-time positions only : Ryder offers comprehensive health and welfare benefits, to include medical, prescription, dental, vision, life insurance and disability insurance options, as well as paid time off for vacation, illness, bereavement, family and parental leave, and a tax-advantaged 401(k) retirement savings plan.

Ryder is proud to be an Equal Opportunity Employer and Drug Free workplace .

All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, among other things, or status as a qualified individual with disability.

Important Note :

Some positions require additional screening that may include employment and education verification; motor vehicle records check and a road test; and/or badging or background requirements of the customer to which you are assigned.

Security Notice for Applicants :

Ryder will only communicate with an applicant directly from a [@ryder.com] email address and will never conduct an interview online through a chat type forum, messaging app (such as WhatsApp or Telegram), or via an online questionnaire.  During an interview, Ryder will never ask for any form of payment or banking details and will never solicit personal information outside of the formal submitted application through  www.ryder.com/careers .

Should you have any questions regarding the application process or to verify the legitimacy of an interview or Ryder representative, please contact Ryder at  [email protected]  or 800-793-3754.

Current Employees :

If you are a current employee at Ryder, please click here to log in to Workday to apply using the internal application process.

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