Senior Solutions Architect, Customer Success and Partnership

NVIDIARemoteFull-timePrincipal, 12–15+ yearsListed 3 months ago

Apply now

About this role

NVIDIA   is   looking   for   Senior Customer Success/Partnership Solutions   Architect   to   join   its   NVIDIA Infrastructure   Specialist   Team. Academic and   commercial   groups   around   the   world   are   using   NVIDIA   products   to   redefine   deep learning and   data   analytics , and   to   power   data   centers .   We   are   building   many   of   the   largest   and   fastest   AI/HPC   systems   in   the   world !   We   are   looking   for   someone   with   the   ability   to   work   on a   dynamic   customer   focused   team   that   requires   excellent   communication   skills .

This   role   will   be   interacting   with   customers ,   partners   and internal   teams ,   to   analyze ,   define   and   implement   large   scale   Networking   projects . The   scope   of   these   efforts   includes   a   combination   of   Networking, System Design and Automation and   being   the   face   to   the   customer !

What   you'll   be   doing :

- Lead the hands-on analysis, optimization, and performance tuning of complex GPU-accelerated systems and AI workloads, ensuring high availability and efficiency across customer data centers.
- Serve as a senior technical authority on NVIDIA technologies, contributing to architecture reviews and guiding infrastructure decisions at scale.
- Establish and refine monitoring and optimization methodologies using analytics, telemetry, and automation to detect bottlenecks and improve infrastructure resiliency.
- Join post-deployment reviews, incident retrospectives, and sessions to craft the customer experience and provide insights into NVIDIA’s infrastructure strategy.
- Complete   and   lead   complex   technical   projects   from initial design   through   implementation   and   continuous   improvement ,   ensuring   alignment   to   SLAs and   mitigation   of   technical   risks .
- Support   business   growth   by   identifying   AI   infrastructure   opportunities   in   cloud   and   enterprise   environments   and   driving   technical   initiatives   that   showcase   NVIDIA’s   leadership   in   this   space .

What we need to see:

- 10+ years of experience in large-scale data center service operations with a focus on infrastructure.
- BS/MS/PhD or equivalent experience in Computer Science, Electrical/Computer Engineering, Physics, Mathematics, or related fields.
- Strong   analytical ,   solving   problems , and   decision-making   skills ,   capable   of   identifying   root   causes ,   driving   continuous   improvement , and   delivering   resilient   technical   solutions .
- Strong   communication , time   management , and organizational   skills , with   the   ability   to   lead   complex   projects ,   guide   technical   teams .
- Preferred   certifications   in   data   center,   server , or   networking   technologies, and a   willingness   to   travel   up   to   25%   for   customer   engagements   and team   collaboration .
- Proficiency   in system-level   aspects ,   encompassing   Operating Systems, Linux   kernel   drivers , GPUs, NICs, and   hardware   architecture .
- Shown   expertise   in   cloud   orchestration   software   and   job   schedulers ,   including   platforms   like   Kubernetes , Docker Swarm, and HPC- specific   schedulers   such   as   Slurm .
- Familiarity with cloud-native technologies and their integration with traditional infrastructure is essential.

Ways to stand out from the crowd:

- Deep   familiarity   with AI   infrastructure   and   workflows ,   including   training / inference   pipelines ,   MLOps /DevOps   tools ,   containerization   (Docker,   Kubernetes ), and large- scale   system   deployments .
- Knowledge of data center infrastructure operations, including safety, security, environmental controls, and standard operating procedures.
- Good interpersonal and collaboration skills, with the ability to lead discussions, influence outcomes, and build positive relationships with both internal and external collaborators.

Your base salary will be determined based on your location, experience, and the pay of employees in similar positions. For Poland: The base salary range is 292,500 PLN - 507,000 PLN for Level 4, and 375,000 PLN - 650,000 PLN for Level 5.