Senior Business Analyst, Commercial IT BBU

AstraZenecaWilmington, DelawareOn-siteFull-timeSenior, 5–8 yearsListed 3 months ago

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About this role

The Business Analyst role will have a direct influence on designing business processes and solutions to support business groups for platforms used by thousands of sales associates across the United States, which will   ultimately help   ensure millions of patients will have access to our life saving products.   The Business Analyst has experience contribut ing business analysis , design,   and test activities   to a large scale / global business   change   or delivering small scale business change   alone.   The Business Analyst   operates   with interactive communication,   demonstrating   inclusion and cultural sensitivity .

The role will partner with the   Capability Lead, Business   Partner,   or   other   Business Analyst colleagues to support   the development of cases,   assist   in business process   design,   and ensure that proposed solutions   meet established AstraZeneca quality and compliance standards and business solution needs.   The Business Analyst will be interacting and working with commercial colleagues and customers directly to support and influence solutions to meet business   needs.

The Business Analyst is expected to perform at   c apable level in the following:

- Business Needs Identification   –   Candidates   can   drive an assessment of   business   need   and areas for improvement.   Candidates p roactively seek opportunities to enhance   and improve in line with strategic goals, proposing potential solutions through research.
- Business Analysis Planning -   Candidates   are capable   in   characterizing   a solution   or   initiative’s   complexity, risks , known assumptions,   constraints,   and   dependencies.    Candidates are p roficient in prioritization and recommending   appropriate approaches .   Candidates are c apable   of planning ,   sequencing ,   and coordinating   activities to meet work and deadlines.
- Customer Analysis & Change -   Candidates e ffectively   identif y   customers and   maintain   relationships according to individual customer needs and levels of influence.  Candidates can compile communication and transition plans for projects and team members.
- Requirements Analysis and Design Definition   –   Candidates   can   coordinate/ develop   requirement plans including   user story sessions ,   approvals,   RAID   and scope impacts.   Candidates are s killed in   traceability,   testing   and validation .    Candidates   can   collaborate with business colleagues to   identify   functional and technical requirements . Candidates   partner   the   a rchitecture team   to   ensur e   the technical solution will deliver the agreed business   benefits.
- Case and Benefits Management –   Candidates can   coordinate/support   case definition   and capture   investment   business justification including value and benefits realization   plans.
- Solution Evaluation   –   Candidates   assess solution proposals and articulate   supporting arguments for a recommended solution. Candidates work multi-functionally with   other IT roles   to develop / maintain   business   relationship s , support business process change and act as point of contact for application development .   Candidates work with b usiness   colleagues   to   identify   business requirements and effectively communicate   the   impact,   cost,   and   benefits of   new or changed solutions .   Candidates   facilitate   us er   a cceptance   t esting.   Candidates support p rocess owners to   identify   and devise solutions that   optimize   business process performance,   capability,   and   c ompetitiveness .
- IT Delivery -   Candidates collaborate with   IT   a rchitecture,   delivery,   and   s upport /operations   to ensure clear understanding of   all   requirements and effective testing .   so   that the solutions delivered to the business are efficient and effective, meeting   the customer   experience   expectations.

Candida tes work multi-functionally with or take responsibility for   the following roles:

- Project Managers/Scrum Lead – Candidates can work closely with this role to set the right expectations on timeline for business solution delivery. Candidates will ensure   risks are tracked and communicated effectively with the correct customer   group.
- Test Lead   -   Candidates   can   define the testing approach and the components of testing to ensure traceability of   requirements and effectiveness of overall solution.
- Organizational Change/Communications   Lead   - Candidates can   ensure   the Organizational Change and Communications plans   according to   the Customer Analysis
- Business Partners/BRM – Candidates will work closely and support business partners/BRMs to   evaluate, design and communicate business process changes, business solution   options   and considerations to customer   groups.

Education, Experience,   Skills,   and Capabilities

Essential:

- A minimum of five years of relevant experience, including demonstrated work as a Business Analyst or Senior Business Analyst.

- Bachelor’s degree in Business, Information Systems, Computer Science, or a related field.
- Experience of   using   current   business analysis tools   and   techniques to design and deliver business   change.
- Strong engagement, communication and facilitation skills including   storyboarding,   presentation and   influencing skills
- Experience of working in a regulated environment
- Experience of working with third party suppliers/vendors
- Experience and knowledge of   Master Data Management products and processes
- Discernment
- Challenge,   negotiation,   and influence
- Customer Management
- Presentation, Communication & Facilitation
- Customer Focus
- Networking
- Planning
- Business Process Management
- Requirements Management
- Compliance / Regulatory

Desirable:

- Degree in relevant field or equivalent experience, or formal certification in business analysis practice
- Exposure to Agile Methodology
- Experience of working in a global organization
- Pharmaceutical business awareness/business domain knowledge/Pharmaceutical data knowledge
- Benefits Management and Realization
- User Centered Design (User Experience, User Interface Design and Business Process   Design)

When we put unexpected teams in the same room, we unleash bold thinking with the power to encourage life-changing medicines. In-person working gives us the platform we need to connect, work at pace and challenge perceptions. That's why we work, on average, a minimum of three days per week from the office. But that doesn't mean we're not flexible. We balance the expectation of being in the office while respecting individual flexibility. Join us in our unique and ambitious world.

Are you ready to bring new insights and fresh thinking to the table?  Fantastic! We have one seat available, and we hope it’s yours. Apply today.

AstraZeneca embraces diversity and equality of opportunity. We are committed to building an inclusive and diverse team representing all backgrounds, with as wide a range of perspectives as possible, and harnessing industry-leading skills. We believe that the more inclusive we are, the better our work will be. We welcome and consider applications to join our team from all qualified candidates, regardless of their characteristics. We follow all applicable laws and regulations on non-discrimination in employment (and recruitment), as well as work authorization and employment eligibility verification requirements.

Date Posted
08-Jun-2026

Closing Date
09-Jun-2026
Our mission is to build an inclusive environment where equal employment opportunities are available to all applicants and employees. In furtherance of that mission, we welcome and consider applications from all qualified candidates, regardless of their protected characteristics. If you have a disability or special need that requires accommodation, please complete the corresponding section in the application form.