About this role
Responsibilities
Partner Training & Enablement
- Deliver training sessions on platform capabilities, integrations, automation workflows, APIs, and implementation best practices
- Support partner onboarding activities, product demonstrations, and selected pre-sales initiatives
- Help partners build confidence in deploying and supporting the platform
Academy Ownership
- Manage and improve the company’s partner training academy
- Update outdated learning materials and create new enablement content
- Coordinate with internal subject matter experts to build structured learning paths, documentation, and training videos
Documentation & Knowledge Base
- Create setup guides, implementation documentation, FAQs, SOPs, and partner resources
- Maintain a scalable self-service knowledge base for partners
Cross-Functional Collaboration
- Work closely with Product, Engineering, Sales, and Solutions teams to improve partner readiness and enablement materials
- Gather feedback from partners and internal stakeholders to continuously improve training content
Growth & Ownership
- Become a trusted enablement contact for global partners
- Continuously build expertise in AI, SaaS platforms, automation, and integrations
- Contribute to the development of long-term partner enablement strategy
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Requirements
- 4–7 years of experience in Partner Enablement, Customer Success, Pre-Sales, Technical Training, Implementation, or similar roles
- Experience with APIs, integrations, technical onboarding, or software implementation
- Strong presentation and communication skills in English
- Experience creating training materials, SOPs, documentation, or knowledge bases
- Good understanding of SaaS platforms, automation technologies, AI tools, or enterprise software
- Strong organizational skills with the ability to manage multiple priorities
- Professional proficiency in English required; German and/or French is a strong plus
What We Offer
- Opportunity to join a fast-growing technology company in the AI and automation space
- High ownership and autonomy with strong visibility across the organization
- Collaborative international team environment
- Career growth opportunities within a global partner-facing function
- Exposure to enterprise-level implementations and emerging technologies