About this role

- Partner with Sales teams to understand customer requirements and design tailored automation and AI-based solutions

- Deliver product demonstrations, proof-of-concepts (POCs), and technical presentations

- Lead technical discovery sessions and contribute to solution architecture and integration planning

- Support technical validation activities throughout the sales cycle

- Translate business requirements into scalable and maintainable technical solutions

- Collaborate with Engineering and Implementation teams during onboarding and deployment phases

- Provide technical guidance and troubleshooting support during key customer engagements

- Build trusted relationships with customers as a technical advisor

- Help customers navigate technical challenges and identify potential risks proactively

- Support strategic customer discussions and escalations when needed

- Work closely with Product, Engineering, Sales, and Customer Success teams to improve solution delivery and customer experience

- Contribute to technical documentation, enablement materials, and internal training resources

- Share customer feedback to support product and process improvements

- Stay informed on AI, automation, cloud technologies, and enterprise software trends

- Participate in webinars, industry events, and knowledge-sharing initiatives

- Help position the company as a trusted technology and solutions partner

- Bachelor’s degree in Computer Science, Engineering, Business, or a related field

- 5+ years of experience in Solutions Engineering, Pre-Sales, Technical Consulting, or similar customer-facing technical roles

- Experience with voice technologies, customer interaction platforms, or workflow automation solutions

- Strong understanding of enterprise systems, APIs, integrations, and cloud environments

- Ability to explain complex technical concepts to both technical and non-technical audiences

- Native-level or highly fluent Polish and English language skills

- Strong communication, presentation, and stakeholder management skills

- Comfortable working in fast-paced, high-growth environments with multiple priorities

- Experience with CRM platforms or pre-sales tools

- Familiarity with cloud platforms such as AWS, Azure, or Google Cloud

- Knowledge of automation workflows, APIs, or integration frameworks

- Experience supporting enterprise-scale implementations and customer success initiatives

- Opportunity to join a fast-growing technology company focused on AI and automation

- High-impact role working on enterprise-level solutions

- Collaborative international team environment with strong cross-functional exposure

- Competitive compensation and career growth opportunities

- Open, supportive culture with flat hierarchies and direct collaboration across teams

- Flexible hybrid working environment