About this role
Receptionist (Bilingual Preferred) – City Kia of Greater Orlando
City Kia of Greater Orlando is seeking a friendly, professional, and customer-focused Receptionist to join our team. This is a full-time, hourly position in a fast-paced dealership environment.
As the first point of contact, you will greet customers, set expectations, and help deliver a welcoming VIP experience. We are seeking an individual who enjoys working with people, smiles easily, thinks quickly, and can multitask with confidence.
Responsibilities:
- Greet and welcome customers professionally and set expectations upon arrival
- Answer and direct incoming phone calls
- Schedule sales and service appointments
- Enter customer information accurately into dealership systems
- Monitor and respond to internal chats and customer messaging tools
- Maintain a clean and organized reception area (including coffee station)
- Assist with basic administrative tasks
- Work closely with sales and service teams to ensure a smooth customer experience
Requirements:
- High school diploma or equivalent
- Customer service experience (automotive experience a plus)
- Bilingual (English/Spanish) preferred
- Strong communication, data entry, and multitasking skills
- Professional appearance and positive attitude
- Ability to work weekends and some holidays
Benefits:
- Competitive hourly pay
- Health insurance
- Paid time off
- Opportunities for growth and advancement
City Kia of Greater Orlando is an Equal Opportunity Employer.