About this role
Summary
Job Description
About GUCCI
Founded in Florence, Italy, in 1921, Founded in Florence, Italy, in 1921, Gucci is one of the world’s leading luxury brands . Under the leadership of President and CEO Francesca Bellettini and the artistic direction of Demna, the House continues to redefine luxury and fashion while celebrating creativity, Italian craftsmanship, and innovation.
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Gucci is part of the global luxury group Kering, which manages renowned Houses in fashion, leather goods, jewelry, and eyewear.
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Your opportunity
Your role is about offering every customer a unique experience and turning their dreams into a Gucci creation. You make a real difference for each of your clients by building real connections with them and offering them the tailored Gucci service while sharing your passion for the product.
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This is a Full Time (38 hours) position at our GUCCI David Jones Bourke Street store , 5 days a week, flexible rostering .
How you will contribute
- ### Drive and achieve your individual and team KPIs, including sales targets, client outreaches, average ticket, NPS and conversion rate.
- ### Engage with clients and build long term relationships using various clienteling tools that allow you to cultivate brand loyalty.
- ### Participate in ongoing product knowledge and sales training modules in person and virtually through the Gucci Retail Training portal.
- ### Support the back of house team with cycle count and stock take processes as required from time to time, specific to your department.
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About You
- ### You are passionate about luxury retail and creating unforgettable client experiences.
- ### A natural brand ambassador who brings Gucci's values to life through exceptional service and relationship building.
- ### You thrive in a fast-paced, team-oriented environment and are motivated by achieving sales targets and delivering results.
- ### Energetic, proactive, and positive, with a genuine passion for fashion and luxury.
- ### A confident communicator with outstanding verbal and written communication skills.
- ### Previous experience in luxury retail or a premium customer-focused environment will be highly regarded.
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Why Join Gucci?
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At Gucci, we invest in our people and offer a range of exclusive benefits designed to support your wellbeing, career growth and lifestyle, including:
- ### $300 Flexi Benefits Allowance to spend on wellness, optical, technology or insurance needs.
- Commission Scheme: Earn commission on every sale!
- ### Additional Leave Benefits , including Birthday Leave, Family Leave, Marriage Leave and Paid Baby Leave.
- ### Generous Staff Discounts , across all Kering brands.
- ### Optional Medical Insurance through HCF, including Lifestyle Extra & Cashback cover.
- ### Employee Assistance Program (EAP) providing confidential mental health support, coaching and wellbeing resources through the Intellect app.
- ### Employee Referral Program , offering rewards for successful candidate referrals.
- ### Opportunities to build your career within Gucci and the wider Kering Group , a global luxury leader.
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Gucci is made of people who are diverse, talented and unique. You're invited to come and show us the Dream-maker that you are.
Job Type
Regular
Start Date
2026-09-30
Schedule
Full time
Organization
GUCCI AUSTRALIA PTY LTD