About this role
Essential Job Duties:
- Stage, organize, and process purchase orders in the Teardown area.
- Organize, test, troubleshoot, repair, and catalogue electronic hardware, including but not limited to servers, workstations, network equipment, computers and spare parts.
- Effectively erase previous customer data from storage devices and products, including resetting devices to original factory specifications on all inbound products.
- Provide updates to the status of purchase orders in process, and ensure the expeditious completion of all purchase orders.
- Meet all project deadlines and create various reports as needed, providing frequent status updates to the Operations supervisor and manager.
- Adhere to and maintain ESD requirements in all required work areas.
- Adhere to and maintain all quality, safety, environmental & recycling processes and policies.
- Assist Operations team and other departments as needed.
Competencies:
- Demonstrated initiative and research of new technologies.
- Must have excellent communications skills (verbal & written).
- Must have attention to detail (quality & accuracy).
- Self-motivated; high performance/productivity.
- Teamwork experience and strong team player.
Experience:
- 2+ years of experience assembling, testing, troubleshooting and repairing IT hardware (specifically Dell, HP, and/or Cisco).
- Willingness to work overtime, up to 6 hours per week, as needed.
Certifications:
One or more of the following certifications:
- Certified Network Administration (CNA)
- Cisco Certified Network Administration (CCNA)
- A+ Certification
- Microsoft Certified System Administration (MCSA)
- Microsoft Technical Administration (MTA)
- Server+ Certification
- Network+ Certification
Software Requirements:
- Knowledge of Microsoft applications (Outlook, Word, Excel).
- Microsoft Access Database experience a plus.
- Experience in SAP or SAP ByDesign is a plus.
Physical Demands:
- Ability to lift up to 35 lbs repetitively.
Position Type
Full-Time/Regular
FSLA
Non-exempt
Smith is an equal opportunity employer, including protected veterans and individuals with disabilities.
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We are an Equal Opportunity/Affirmative Action Employer.