Strategic - Major Account Manager, Spectrum Business

Charter CommunicationsBirmingham, AlabamaOn-siteFull-timeMid level, 2–5 yearsListed 2 weeks ago

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About this role

Job Summary

Ready to build meaningful partnerships and drive strategic growth for complex enterprise clients? As a Strategic Major Account Manager at Spectrum, you will develop tailored business plans, position Spectrum Business as a trusted advisor for voice, video and data solutions, and guide long-term account strategies. Your consultative approach and relationship-building skills will help clients achieve their objectives and advance Spectrum’s reputation for excellence.

Responsibilities

How You Will Make an Impact

- Achieve or exceed monthly and annual new revenue and renewal quotas through strategic account management and consultative sales

- Conduct proactive needs analyses and execute account strategies in collaboration with the Sales Manager

- Monitor assigned accounts to identify revenue growth opportunities and improve service levels

- Present tailored proposals and facilitate sales presentations to address client business challenges

- Broaden Spectrum Business’s reach by cultivating relationships and securing contract renewals with new and existing contacts

- Qualify new leads, coordinate site surveys and submit return on investment analyses to sales management

- Maintain accurate sales databases to track client information and sales activities

- Collaborate with Sales Engineering, Sales Support and Marketing teams to enhance the client experience

- Attend sales meetings and training sessions to improve sales skills and stay informed on market trends

- Ensure compliance with Spectrum policies to mitigate risks and support account success

Working Conditions

- Office-based role with regular travel required to client locations within assigned footprint

Qualifications

What You Will Bring to Spectrum

Required Qualifications

Education

- High school diploma or equivalent from an accredited organization (GED)

Experience

- 3+ years of sales experience exceeding revenue goals

Skills

- Read, write, speak and understand English

- Demonstrated history of consistently exceeding sales quotas

- Strong understanding of computer networking, LAN and WAN technologies, high-capacity and fiber-connected networks

- Proven product and technical knowledge

- Effective relationship building, networking, negotiation and closing skills

- Quick learner able to apply new knowledge and partner with support resources for account growth

- Valid driver’s license, safe driving record and willingness to travel as needed

Preferred Qualifications

Education

- Bachelor’s degree in a business-related field or equivalent combination of education, training and experience

Experience

- 3+ years of sales experience exceeding revenue goals selling data, voice and video solutions in the telecommunications B2B industry

Skills

- In-depth knowledge of CRM systems such as Salesforce

- Proficiency with Microsoft Excel, Word, PowerPoint and Outlook