Operations Assistant

TIP GroupManchester, EnglandOn-siteFull-timeMid level, 2–5 yearsListed 2 weeks ago

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About this role

We’re TIP Group – a proud Great Place to Work ® – and we’re looking for a skilled and motivated Operations Assistant to join our team.

If you’re passionate about delivering excellent service, enjoy a fast-paced, hands-on environment, and like being part of a team that keeps things moving, keep reading — this could be your best career move yet.

What You’ll Be Doing

✔️ Organising customers’ sourcing requirements from request through to on-hire and off-hire, managing servicing, documentation, and compliance
✔️ Working closely with a supportive, hands-on team that values your input
✔️ Liaising with customers, vendors, and branches to arrange servicing, MOT bookings, and repairs, raising work and purchase orders, validating service sheets, and ensuring accurate system updates

What You’ll Bring

✔️ Good customer care and communication skills with a professional telephone manner
✔️ A proactive mindset and a sense of ownership in your work
✔️ A good sense of humour – we work hard, but we like a laugh too

Why TIP?

Because culture isn’t a poster on the wall and it’s something you should feel every day . We’re good at what we do and we put people first. We invest in your growth, value your voice, and genuinely care about our team. We don’t just say we’re a Great Place to Work® – we prove it. It’s how we roll.

Benefits Include:

✅ £1,000 employee referral bonus

✅ Private Healthcare for You & Your Loved Ones

✅ Annual contribution towards your well-being

✅ Pension Scheme with Aviva

✅ Income Protection available in case of long-term sickness or disability

✅ Life Assurance (up to 3x annual base salary)

✅ Ability to buy up to 4 additional days for more holidays!

✅ Awards & Recognition so you feel valued for your hard work (e.g. Christmas vouchers, business hero awards etc.)

👉 See why people love working at TIP and explore our benefits — learn more here!

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Logistics Planners, Hire Desk Controllers, Fleet Administrators, Transport Coordinators, Service Advisors, Rental Desk Agents, Workshop Administrators, and Customer Support Specialists.