Inside Sales Representative, Lethbridge North

Overview

Fountain Tire Lethbridge North (804 36 Street), is looking for a friendly and dedicated individual to join our team as an Inside Sales Representative/Service Writer!

At Fountain Tire, our associates are our number one asset. As a vital member of our team, you will get to enjoy some great benefits:

What is in it for you?

- Competitive wages based on previous experience

- Comprehensive health, dental, and vision benefit programs for you and your family, including an RRSP program with company matching

- We will develop your skills and certifications with our excellent training program & opportunity for advancement

- The opportunity to work with an excellent team and great customers

- Regular day shifts

- Great discounts for you and your family on tires, parts and mechanical services

Primary Responsibilities:

- Creating work orders and arranging bookings and communicating them to the technicians

- Provide service quotes and receive customer authorization for work to be performed on vehicles, finalize sales, and complete customer follow up.

- Provide proactive calls to customers to determine their satisfaction level with the service they have received

- Recommend tire service, specialty tire service, wheel and mechanical service to customers

- Ensure that all products are billed accurately to the customer and process all necessary information in the computer system.

- Keep promotional material updated in the showroom.

- Participate in all safety initiatives, as required or assigned, to guarantee safety at Fountain Tire including customers and staff, on the road, site or field.

- Complete assigned e-learning and safety courses and adhering to standards and policies as described in learning modules.

- Assist in inventory management through documentation processes and annual inventory counts

What does it take to get on track?

- Experience in the automotive repair industry or tire industry is an asset

- Effective listening skills with the ability to identify customer needs and provide recommendations

- Working knowledge of passenger, light truck and, specialty tires and mechanical services

- A valid driver's license is a must . We also need to see that you are responsible on the road by providing a satisfactory driver's abstract

- Excellent customer service and a great attitude are a must

- A team player who takes pride in their work

At Fountain Tire, you’d have a great place to work! Market leading wages, a manager with a large support network, and the chance to learn and grow. If you are interested apply in-store or online today!