About this role
Position Responsibilities:
· Create a positive customer experience by completing calls correctly the first time with quality and care to applicable codes and to Hiller standards to avoid refunds and recalls ensuring customer satisfaction.
· Adjust, repair, replace sewage and sump pumps.
· Communicate the benefits of Club Memberships.
· Complete all required documentation on services, collect, record, and deliver fees to designated office administration.
· Consistently provide accurate True Transparency pricing.
· Cut, thread, assemble and install pipes; connect valves; caulk joints; and test finished job by allowing water to flow through correctly.
· Perform a thorough and accurate plumbing inspection including Health & Safety Checklist and communicate findings to the customer in a written option sheet.
· Perform all plumbing service and replacements to applicable codes.
· Repair of drain, sewer, and water lines.
· When issues are identified, prepare a detailed finding report with pictures to discuss with the customer, present repair options to include cost using the options sheet.
· Perform other duties as assigned.
Education/Certification Requirements:
Experience preferred in installation, maintenance, troubleshooting and correcting diverse plumbing service issues.
A High School diploma or general education degree (GED) required.
A valid driver's license, and approved to drive by Company's insurance carrier.
#HillerSP
We sincerely thank all applicants in advance for submitting their interest in this position.
Hiller is an EEOC employer.
Applicants will be required to undergo pre-employment drug screens and background checks.
Apply today if you have what it takes to be a part of the industry's best team in the home service industry!