About this role
Position Summary: Support the cooperatives grain division by completing daily office duties during the busy harvest season. Perform all duties as assigned by the Location Manager and/or Office Manager with a safety-first mindset. Provide exceptional customer service to all customers.
Duties & Responsibilities:
- Provide outstanding customer service skills at all times when greeting and servicing customers.
- Manage inbound and outbound grain shipments for customers coming across the truck scale.
- Ability to grade grain and identity foreign materials (will train).
- Record test data, such as weights, temperatures, grades, or moisture content, and quantities inspected or graded.
- Coordination of delivery numbers, daily inputs, and verification of accuracy.
- Basic customer service and communication including answering phones when other office staff is occupied assisting customers, communication to customers regarding elevator hours and ticket information.
- Assist Location Manager and office staff with filing, reporting, tidiness of scale operation area and other duties as time allows.
- Maintain a clean and professional appearance and provide courteous, timely and professional customer service.
- Assist with other office functions as needed.
Qualifications
Qualifications:
- Proven computer skills as well as a track record of working effectively with customers is required.
- Verbal and written communication skills and the ability to multi-task in a fast-paced environment.
- Ability to work overtime hours as needed.
Working Conditions & Physical Requirements:
- This job operates in a professional office environment - routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines.
- While performing the duties of this job, the employee is regularly required to talk or hear.
- The employee frequently is required to stand 95% of the time; walk; and reach with hands and arms.
Position Type/Expected Hours of Work: This is a part-time or seasonal position. (Expected to work from September – mid-December). Looking for 1pm-7pm or 2:30pm-7pm`weekly and weekend hours.