Assistant Property Manager

Company Overview

Join Our Dynamic Team at Luxury Coastal Vacations in Perdido Key/Orange Beach/Gulf Shores/Fort Morgan!

Are you passionate about customer service and building meaningful relationships? Do you thrive in a fast-paced, team-oriented environment? If so, we’d love for you to join our team at Luxury Coastal Vacations in Perdido Key/Orange Beach/Gulf Shores/Fort Morgan !

What We Offer:

- A Rewarding and Inclusive Work Environment —Join a company with a vibrant culture where your contributions are valued, and you’ll directly impact our success.
- Supportive Team Atmosphere – Work alongside an energetic, hard-working team committed to delivering top-notch customer service to our Property Owners.
- Amazing Growth Potential – Luxury Coastal Vacations is rapidly growing, and this position offers room for personal and professional development.
- Beautiful Location – Enjoy the perks of working in the stunning Perdido Key/Orange Beach/Gulf Shores/Fort Morgan area, with breathtaking views and a relaxing atmosphere!

Position Summary

We’re seeking a motivated Assistant Property Manager to lead day-to-day vacation rental operations in the Pensacola area. This is a hands-on leadership role responsible for coordinating team schedules, managing vendor relationships, and ensuring properties consistently meet high standards for cleanliness, maintenance, and presentation.

You’ll play a key role in resolving escalated guest concerns, supporting on-site teams, and keeping operations running efficiently across multiple properties. The ideal candidate is proactive, solutions-oriented, and comfortable juggling priorities in a fast-paced environment while delivering exceptional guest experiences and strong results for property owners.

Key Responsibilities

- Manage and coordinate team member schedules to ensure proper coverage and efficiency
- Schedule and oversee vendors to support timely, high-quality maintenance and services
- Uphold high standards for cleaning, maintenance, and overall property presentation
- Resolve escalated guest issues promptly and professionally to protect the guest experience
- Develop and execute proactive plans to keep properties in excellent condition
- Drive guest satisfaction and maintain an average review score of 4.65 or higher
- Lead, support, and motivate a positive, engaged, and tenured team
- Actively identify and deliver opportunities to Wow the Guest at every touchpoint
- Retain property owners by maintaining homes to agreed-upon standards and expectations
- Manage the assigned territory in alignment with approved budgets and performance goals

Required Qualifications

- 2 years of professional experience in an office setting
- Leadership experience preferred
- Previous experience in the vacation rental industry preferred.
- Strong written and verbal communication skills
- Must have a valid driver's license
- Must have reliable transportation to and from work
- Available to work holidays and weekends

Compensation, Benefits & Schedule

Annual Salary

$55,000 - $65,000

Bonus

- Bonus based on KPIs and will could 150% payout maximum potential.

Benefits

- Paid time off such as PTO, sick days, and vacation days
- Health, Dental, and Vision insurance
- Life insurance
- Retirement benefits or accounts
- Healthcare spending or reimbursement accounts, such as HSAs, FSAs, and HRAs
- Long term and Short term disability insurance
- Tuition reimbursement
- Childcare benefits
- Gym memberships or discounts
- Employee recognition programs
- Commuting/travel assistance
- Workplace perks such as recreation activities, food and coffee, and flexible work schedules

Schedule

- Weekdays, weekends, holidays and after hours are required in this role