Senior Solutions Engineer

RecordPoint is a data and information lifecycle management SaaS product designed to give highly-regulated organizations a competitive edge through safer, more secure, and better-managed data. We're a disruptor in our industry, set apart from competitors by our cutting edge technology and innovation-first mindset. 
 
Our global customer list includes top-tier brands and government agencies like the City of New York, Westpac, National Australia Bank (NAB), Australian Prudential Regulation Authority (APRA), Security Benefit, Cupertino Electric, Australian Securities & Investments Commission (ASIC), Transport for NSW, Ausgrid, and Pacific Gas & Electric (PG&E).  
 
But there's more to us than the what we do — like the who behind it all. Team RecordPoint is made up of 130+ tech-driven professionals at the top of their respective fields. Together, we foster a supportive, collaborative and transparent environment, collectively working toward the singular goal of continuously doing better.

You will do:

- Work with customers of all sizes to identify their pain points and use-cases that RecordPoint can assist with

- Identify novel use-cases, and design and build effective solutions and material for these

- Present to customers, both in person and remotely, to demonstrate our platform and solutions

- Create and develop technical solutions and POCs, leveraging the engineering team where needed

- Prepare commercial proposals and respond to RFPs, RFIs and other proposal requests

- Work with the sales teams to chase leads, convert customers, grow sales and upsell to existing clients

- Assist with identifying product enhancements and sharing these with the product, marketing and engineering teams

- Engage with existing customers to accelerate deployment and contribute to successful outcomes

- Promote RecordPoint and its developer platform at events, including conferences, tech meetups and user meetups

- Continuously develop, maintain and enhance technical sales assets and materials, and internal documentation

- Assist with the qualification of potential leads where technical expertise is required

You will be Responsible for

- Conversion - conducting the investigation that helps move leads through the pipe from Sales Qualified to Closed Won.

- Experience - customer satisfaction and buy-in for the product and solution as influenced by your work

- Enablement – work with the other field teams to facilitate a great customer experience and mutually beneficial outcome.

- Presentation – Development and delivery of technical demonstrations addressing problem sets and demonstrating value.

- Value Analysis – Assistance with qualification and ongoing analysis of client needs, fit and roadmap.

- Learning – constant thought leadership and contributions to RecordPoint’s pre-sales functions

You will bring:

- Previous experience in a solutions or sales engineering role at a fast-growing SaaS technology company that has a market presence in government, finance or highly regulated industries is preferred

- A combination of strong technical skills with good interpersonal and communication skills

- A commercial mindset and be passionate about finding innovative technical solutions to solve problems

- Strong presentation/demonstration skills, effectively working directly with prospects, customers, and executives

- Ability to manage a high volume of activities with varying priorities

- Excellent analytical and problem-solving abilities

Your background might include:

- Experience working in the Enterprise Content Management (Content Services) industry

- Experience leading enterprise SaaS technical sales, implementations and/or equivalent Professional Services experience

- Exposure to Pricing, Revenue Management and Quote/Bid practices

- Deep knowledge of Records Management, Privacy and Data Compliance principles and how they relate to the needs of enterprise and government customers

- Understanding of enterprise application concepts, architecture and database objects, and integration technology capabilities

- Experience working with enterprise clients in highly regulated industries e.g.. Government, Finance, Oil & Gas

- Bachelor’s or Master’s degree in computer science or related field

Know more:
By checking us out on all the usual platforms, and especially our About Us https://www.recordpoint.com/about
or our Life at RecordPoint blog: https://www.recordpoint.com/blog/what-its-like-to-work-at-recordpoint 
 
How to apply:
Click the 'apply now' button send us your CV.
RecordPoint is an equal opportunities employer.
We offer a fast-paced, dedicated and enjoyable environment, working with some of the best people in the industry.
If you want to know what to expect from a RecordPoint application process, read more here: https://www.recordpoint.com/careers
 
No recruiters please, we've got this one covered.
You will need to pass a police background check to be eligible for employment at RecordPoint.