Level 4 Hospitality Manager Apprenticeship

Level 4 Hospitality Manager Apprenticeship at AG Hospitality Services

We are looking for a Hospitality Manager Level 4 Apprentice with hospitality experience and leadership potential. You'll maintain high standards of cleanliness and presentation, support other departments, and complete physically demanding tasks. Strong attention to detail, stamina, and a commitment to excellent service are essential.

Apprenticeship Overview:

- Salary:  £8.00 an hour,  Automatic pay increase after one year on programme for 19+ year olds

- Working Week: Monday - Sunday (40 hours per week, shift to be confirmed)

- Hours: 40 hours per week

- Duration:  18 months

- Level 4 Hospitality Manager Apprenticeship standard qualification

- Online training supported by our dedicated tutor

- Location: 142-146 Cricklewood Broadway, London, NW2 3ED

Duties:

- Oversee daily hotel operations across Front Office, Food & Beverage, and Housekeeping.

- Act as Manager-on-Duty and lead the hotel in the Hotel Manager's absence.

- Ensure SOPs, service standards, and company policies are consistently followed.

- Monitor costs, manage budgets, and support KPI delivery.

- Complete daily financial reporting and reconciliations.

- Manage staff rotas, training, and performance reviews.

- Drive guest satisfaction, online reputation, and repeat business.

- Ensure compliance with health & safety and statutory requirements.

- Support maintenance and continuous property improvement initiatives.

Qualifications:

- GCSEs in English and Maths at grades 4–9 (A*–C) desirable

Skills and Personal Qualities:

- Strong leadership skills with a hands-on management approach

- Experience with budgets, reporting, and cost control

- Familiarity with PMS systems (preferably Rezlynx)

- Good knowledge of health & safety and food hygiene

- Proficient in MS Office

- Flexible to work weekends and shifts

What is the expected career progression after this apprenticeship?

Potential full-time employment for the right candidate upon successful completion of the apprenticeship.

Pre-employment checks. Please be aware that upon a successful offer of employment, the company completes digitalised right-to-work checks and DBS applications via an external provider - 'Matrix Screening'. The company also completes an internal online social media search, in line with Keeping Children Safe in Education guidance.

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