About this role
About the Role
- Plan Do Check and Act on building service requests from user and ensure the requests are delivery and quality
- Support and coordinate the execution of daily facilities operations activities and programs (e.g. building management, safety maintenance/technical upkeep, security, etc.) in accordance to DKSH operations guidelines, governing regulations and service level agreements
- Ensure service quality to all user with one standard.
What You Will Deliver
- Coordinate and support daily facility operations, including building maintenance, housekeeping, security, pest control, landscaping, and workplace support services to ensure smooth business operations.
- Manage and track facility service requests, ensuring timely resolution, service quality, and a positive workplace experience for all users.
- Monitor preventive and corrective maintenance activities for critical building systems such as HVAC, elevators, fire protection systems, CCTV, access control, and utilities infrastructure.
- Coordinate and supervise vendors and contractors to ensure compliance with contractual obligations, safety requirements, and service standards.
- Support workplace safety, health, environmental, and security programs while ensuring compliance with company standards, legal requirements, and ISO 9001, ISO 14001, and ISO 45001 requirements.
- Maintain facility records, reports, maintenance documentation, space utilization data, and operational metrics to support effective decision-making and continuous improvement.
- Coordinate workplace moves, space planning, renovation projects, and infrastructure modifications to optimize workplace efficiency and employee experience.
- Build strong relationships with users, landlords, contractors, vendors, and relevant authorities to ensure effective facility management and operational excellence.
What You Bring
- Bachelor's degree in Business Administration, Engineering, Facilities Management, or a related field.
- Minimum 3 to 5 years of experience in facility management, building operations, property management, or a similar role.
- Good understanding of building operations, maintenance practices, safety regulations, hygiene standards, and facility-related compliance requirements.
- Knowledge of local building regulations, government requirements, waste management, workplace hygiene, and facility operations standards.
- Strong coordination, communication, and stakeholder management skills with the ability to work effectively with internal and external parties.
- Basic project management skills and the ability to manage multiple priorities in a dynamic environment.
- Proficiency in Microsoft 365 and other digital tools, with the ability to utilize technology to improve operational efficiency.
- Good command of Thai and English, both written and spoken.
- A proactive, service-oriented mindset with strong problem-solving skills, accountability, and a commitment to continuous learning and improvement.
Why Join DKSH
- Be part of a leading market expansion services company with a strong presence across Asia and beyond.
- Work in a dynamic and collaborative environment that values operational excellence, innovation, and continuous improvement.
- Contribute to creating a safe, efficient, and sustainable workplace that supports business success and employee well-being.
- Gain exposure to diverse facility management functions, projects, technologies, and stakeholder engagement opportunities.
- Grow your career with access to learning and development programs, professional growth opportunities, and a culture that empowers people to make a meaningful impact.