Board Cutting and Edging Supervisor(External Applications Only)

Description:

Board Cutting and Edging Supervisor is responsible for monitoring cutting & edging operations, quality and smooth running of cutting & edging processes. He/she needs to supervise and coordinate activities of workers engaged in cutting& edging fabric as per customer specifications minimising losses to the company. The Board Cutting and Edging Supervisor is responsible for the maintenance on all machinery.

Minimum Requirement:

- Grade 12 or equivalent NQF 4 qualifications.

- 2 years carpentry experience would be advantageous

- 2 years managerial or supervisory experience would be advantageous

- 1 year experience working with cutting and edging machinery would be advantageous

- Ability to perform basic calculations accurately.

- Well developed problem solving and analytical skills

- Must be willing to work shifts, weekends, and Public Holidays.

- Must be able to work under pressure.

Key Performance Area:

Description

Cutting and edging

- Minimise wastage and customer complaints through accurate calibration of machines according to cutting list

- Minimise wastage and customer complaints through accurate reading and interpreting of cutting lists

- Perform daily cleaning and preventative maintenance on machinery

Customer Service

- Provide reliable, prompt Customer Service.

- Ensure effective Employee scheduling planned and implemented to provide exceptional Customer service.

- Advise Customers correctly on product.

- Assist Customer with any product queries.

- Assist with Customer complaints timely.
- Must be available in area of responsibility.
- Assist in other departments as and when required

Housekeeping

- Ensure area of responsibility is packed neatly and free of obstacles,

- Ensure stock is merchandised immediately after being received.

Safety (OHSA) Requirements

- Safety (OHSA) compliance (e.g. use of safety gear, ensure Customer, and Employee safety) within area of responsibility.

- Adherence to machinery specifications and safety standards

- Stock in area of responsibility is to be merchandised in a safe manner ensuring the safety of Customers and Employees

Loss Prevention and Security

- Be aware of suspicious behaviours or people and report any suspicions to Management.

- No product to be loaded for a customer without proof of purchase or required documentation.

Supervision

- Effective supervision of employees within area of responsibility

Values:

Integrity

- Complying with generally accepted standards in activities related to the position.

- keeps promises.

- creates realistic expectations.

- is sincere.

- handles sensitive information carefully.

- shows awareness of values, indicates when boundaries are crossed.

Accuracy

- Effectively handling detailed information and being consistently attentive to details.

- Works in an orderly fashion.

- Ensures that matters are handled in an orderly and accurate manner from start to finish.

- Prevents mistakes.

- Invests energy in checking his/her work for mistakes.

Client focus

- Identifying and actively responding to clients' wishes and needs.

- Deals with clients in a friendly manner.

- Shows involvement in the client's problem.

- Makes clients feel welcome.

- Approaches the client's question with a can-do mentality

Personal development

- Being aware of one's own strengths and weaknesses: consciously working on personal development.

- Is focused on self-broadening and/or gaining more in-depth knowledge.

- Follows relevant training programmes and/or looks for opportunities to gain experience.

- Seeks and uses opportunities for personal development.

- Asks for feedback in order to learn