Front Office Assistant-Registration - Abben Cancer Center - Spencer Hospital

Avera HealthIowa, United StatesOn-siteFull-timeNew grad, 0–1 yearsListed 2 weeks ago

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About this role

Location:
Spencer, IA

Worker Type:
Regular

Work Shift:
Day Shift (United States of America)

Spencer Hospital is proud to employ highly skilled and caring staff members. We offer competitive salaries and benefits as well as a pleasant work environment.

Position Highlights

Spencer Hospital is a rural hospital located in northwest Iowa employing over 500+ employees. Positions at Spencer Hospital are not affiliated with Avera; however, we collaborate to provide services to the communities we serve. Employment offers, if accepted, are exclusively with Spencer Hospital.

Responsibilities:

- Assists in coordination of patients through the clinic, to include, but not limited to, answering telephone, scheduling patients, obtaining medical records and other clerical duties. ​
- Opens clinic in mornings and prepares for day.
- Greets patients and families.
- Completes registration of new patients.
- Obtains insurance and I.D. cards of patients of new MO and RO patients and annually updates or reviews with patient each visit.
- Operates all office equipment and enters work tickets as needed.
- Updates all phone listings in MO and RO when updated.
- Independently performs electronic filing, record keeping, copying of documents, faxing, typing, processing correspondence and orders office supplies and supplies for other staff as requested.
- Obtains new patient referral data and enters into EMR as needed.
- Assists MD and Director/Supervisor with any needed written documents.
- Maintains nutrition area in main waiting room.
- Sends out Thank you and Sympathy cards.
- Other clerical duties as assigned.

Requirements:

- High school diploma required
- Associate's degree from a college or technical school; or 6 months relatable experience
- Sensitivity and understanding needed to work with cancer patients
- Strong communication and interpersonal skills
- Compassionate, patient-focused approach to customer service
- Excellent organizational skills with attention to detail
- Proficient with technology and web-based programs
- Electronic Health Record experience a plus

Schedule:

- 80 hours per pay period
- Mon-Fri; 7:30a-4p
- The schedule may fluctuate based upon needs of the department

Spencer Hospital offers competitive wages, affordable insurance, IPERS retirement, in-house education, paid time off, family gym membership and so much more!

Please contact Spencer Hospital Human Resources for any questions at 712.264.6205 or email [email protected] .

Learn more about Spencer Hospital: spencerhospital.org